Quality Manager

Eaton; Middle River (MD); On-site; USD 113,000 - 165,000; Full time

Job summary

Eaton’s IS AER FED Aerospace division is seeking a Quality Manager to define and deploy the Strategic Quality Plan, lead QA resources, and ensure compliance with AS9100, Nadcap, and ISO14001 while coordinating with plant leadership. This role will drive continuous improvement and maintain quality systems across manufacturing processes.

The position requires on-site work, leadership of QA teams, and collaboration with customers, suppliers, and internal stakeholders to meet stringent quality

Qualifications

• Bachelor's degree in engineering or related field.
• 5+ years in quality engineering in manufacturing.
• Experience with ISO 9001/AS9100 and quality audits.
• Experience with Six Sigma tools (A3, 8D, 5 Whys, DOE).

Responsibilities

• Lead development and deployment of the Strategic Quality Plan.
• Maintain AS9100 C/D, Nadcap, and ISO14001 qualifications.
• Oversee audits and customer/third-party inspections.
• Support continuous improvement and scrap reduction initiatives.
• Lead and coach QA team and cross-functional partners.

Skills

Quality management

Root cause analysis

Six Sigma

A3 & 8D problem solving

AS9100 knowledge

Nadcap familiarity

Process improvement

KPIs & metrics

Education

Bachelor's degree in Engineering or related field

Master's degree (preferred)

Tools

Microsoft Office

Quality audits tools

Job description

Eaton’s IS AER FED Aerospace division is currently seeking a Quality Manager.

The expected annual salary range for this role is $113000 - $165000 a year.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What you’ll do:

The Quality Manager is responsible for leading the definition, execution and deployment of the Strategic Quality Plan in conjunction with the plant leadership team and serves as the Management representative for the Quality management system. Manages quality assurance resources to ensure product flow consistent with established industry standards, government regulations and customer requirements. Provides total quality leadership to customers, suppliers, partners and all internal stakeholders. Leads continuous improvement activities in targeted areas.

This role must report onsite daily M-F at our Middlesex, NC manufacturing facility. Relocation assistance is available for a qualified candidate currently residing in the USA.

• Manage the Quality / customer interface to proactively assure requirements are understood and satisfied, including assisting in complaint resolution, root cause determination and corrective action.
• Guide the development, implementation, and improvement of the appropriate Quality Management Systems throughout the operation, providing quality guidance and support in the development and launch of new products, processes and services.
• Ensure preparation and maintains internal qualifications and audits such as AS 9100 and Nadcap certifications.
• Monitor, write and maintain quality procedures and work instructions necessary to comply with government and other customer requirements including AS9100 C/D, AS7112, and ISO14001.
• Administer internal audit function as required to maintain AS9100 C/D, AS7112 and ISO14001.
• Act as company liaison with external quality personnel such as: Third Party Auditors, Customer auditors, Industry/regulatory auditors, and Eaton internal auditors.
• Participate in and/or may lead the auditing of internal Quality Systems and completes part approval documentation to assure that customers’ requirements are met in new or modified products and processes.
• Lead or provide technical advice and counsel to cross-functional teams assigned to scrap reduction/process improvement projects / problem solving teams
• Evaluate organizational Quality Metrics and performs managerial reviews to evaluate results and recommend action plans to close gaps at an operational level.
• Provide technical support to both internal and external customers and suppliers as needed.
• Assure that product shipped meets internal and external customer requirements.
• Develop and implement a Quality structure capable of supporting strategic plans and initiatives.
• Implement Quality Assurance training programs and conducts training in quality related topics relative to the work.
• Lead improvement teams in the development and evaluation of process capability, process control plans, investigation of out-of-control conditions and process audits.
• Evaluate operational performance of the QA team to facilitate performance management, merit increase, promotions, job transfers, dismissals, commendations etc.
• Manage the daily activities of all direct reports including performance and counsel/coach as necessary.

Qualifications:

Required (Basic) Qualifications:

• Bachelor’s degree from an accredited institution.
• Minimum of five (5) years of quality engineering experience in a manufacturing environment.
• Minimum of one (1) year Manager of People experience.
• Minimum of two (2) years of experience with quality systems (ISO 9001, AS9100) and performing quality audits.
• Minimum of one (1) year of demonstrated experience using problem solving & Six Sigma statistical tools (including A3, 8D, Problem Definition, Data Collection, Brainstorming, 5 Whys, Fishbone, Cause & Effect, Error Proofing, Variation Analysis, SPC, MSA, and DOE).
• Must be legally authorized to work in the United States without company sponsorship, now or in the future.
• This position requires use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.
• Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc.”
• Candidate will not need sponsorship now or in the future.

Preferred Qualifications:

• Master’s Degree in Business Administration or Engineering from an accredited institution.
• Previous experince with Aerospace/ automotive/ product manufacturing .
• Six Sigma Blackbelt or Greenbelt certification.
• ASQ, CQE, or CMQOE certification.

Skills:

• Ability to communicate effectively with all levels of the organization.
• Knowledge of standard manufacturing process, metal forming, assembly/test in an Aerospace environment.
• Read and understand Blueprints, Specifications, and requirement flow down.
• Microsoft Office application (e.g., Word, Excel, PowerPoint, OneNote, etc.) experience.
• Experience working with a unionized workforce and following proper protocol within the Collective Bargaining Agreement.
• Knowledge of quality assurance systems (ISO 9001, AS9100) and performing quality audits.
• Expertise in problem solving tools and techniques (8D, A3, 3-Legged 5 Why, and Ishikawa Cause and Effect).
• Expertise in special processes (i.e., Non-Destructive Testing, Welding, Heat Treating, Chemical Processing, etc.) and Nadcap certification requirements.
• Experienced in use of continuous improvement lean manufacturing principles and scrap reduction tools (5S+, Value Stream Mapping, PDCA, Standard Work, and Poka-Yoke).
• Experienced in use of AIAG quality tools to reduce variability and mitigate risk (APQP, PPAP, FMEA, Control Plan, MSA, and SPC).

All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.

You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work.

Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.