Sr. Quality Manager

Eaton; Davenport (IA); On-site; USD 113,000 - 165,000; Full time

Benefits offered by this job

Variable incentive program

Job summary

Eaton’s AER MSD Mission System Division in Davenport, IA seeks a Sr. Quality Manager to lead quality programs and drive continuous improvement. You will guide teams, ensure regulatory compliance, and monitor metrics to improve customer satisfaction and product quality.

The role includes responsibility for quality planning, audits, NDT activities, and cross-functional collaboration; a background in AS9100/ISO 9001 is preferred. Eligible for an incentive program enhances overall compensation.

Qualifications

• Bachelor’s degree and 5 years of operations, engineering, or quality management experience in a manufacturing environment.
• Minimum of three years’ experience in AS9100 and/or ISO 9001 environments and management of quality systems.
• Export control and immigration: U.S. person required; no sponsorship offered.
• No relocation benefit; candidates within 70 miles of Davenport, IA considered.
• Six Sigma Black Belt certification is preferred.

Responsibilities

• Provide leadership, coaching, and development to teams while fostering safety, quality, and continuous improvement.
• Lead operational, quality, compliance, and improvement activities to meet business objectives and customer expectations.
• Ensure compliance with customer, regulatory, FAA, AS9100, safety and internal standards via processes, audits, and risk management.
• Drive quality planning, inspection, testing, validation, and NDT activities across lifecycles.
• Monitor quality metrics to identify trends and reduce risk while improving reliability.
• Collaborate with cross-functional teams, suppliers, and customers to implement corrective actions and drive improvements.
• Develop and maintain policies, procedures, work instructions, control plans, and management systems.
• Lead problem solving, root cause analysis, Lean initiatives, audits, and continuous improvement programs.

Skills

Leadership

Quality systems

Regulatory compliance

Process improvement

Education

Bachelor’s degree in engineering or related field

Associate degree with 7+ years of manufacturing ops/quality

Job description

Eaton’s AER MSD Mission System Division division is currently seeking a Sr. Quality Manager. This role is based at our Davenport, IA facility.

The expected annual salary range for this role is $113000 - $165000 a year. This position is also eligible for a variable incentive program.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What You’ll Do

Position Overview:

Attain plant Quality Goals, maintain and drive a culture of continuous improvement. Deploy the applicable elements and initiatives of EBS tools (EQMS) to accomplish Operational Excellence. Plan, execute and monitor actions to support Quality processes to assure attainment of goals.

Assure customer satisfaction through our Quality System; accountable for quality performance by monitoring Quality related metrics, conducting Quality Assessments. Making improvements in the quality procedures and developing innovations to improve Incoming quality and customer experience.

In This Function You Will

• Provide leadership, coaching, and professional development to team members while fostering a culture of safety, quality, compliance, accountability, teamwork, and continuous improvement.
• Lead and prioritize operational, quality, compliance, and continuous improvement activities across the facility to support business objectives, regulatory requirements, and customer expectations.
• Ensure compliance with customer, regulatory, FAA, AS9100, safety, and internal standards through effective processes, controls, audits, and risk management practices.
• Drive quality planning, process verification, inspection, testing, validation, and NDT (Non-Destructive Testing) activities throughout product and operational lifecycles.
• Monitor and analyze operational, quality, compliance, and performance metrics to identify trends, improve reliability, reduce risk, and enhance overall business performance.
• Collaborate with cross-functional teams, suppliers, customers, and stakeholders to resolve issues, implement corrective and preventive actions, and drive sustainable improvements.
• Develop, maintain, and improve policies, procedures, work instructions, control plans, and management systems that support operational excellence and regulatory compliance.
• Lead problem-solving, root cause analysis, Lean initiatives, audits, and continuous improvement programs to improve quality, efficiency, process capability, and customer satisfaction.

Qualifications

Required (Basic) Qualifications:

• Bachelor’s Degree and 5 years of operations or engineering or quality management experience in a manufacturing environment OR Associates degree and 7 years of operations or engineering or quality management experience in a manufacturing environment
• Minimum of three (3) years’ experience working in an AS91000 and/or ISO 9001 environment and proven ability to understand and manage quality systems and regulatory standards within a manufacturing organization.
• Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc.
• "This position requires access to export-controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must be a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (green card holder), (iii) refugee under 8 U.S.C. 1157, or (iv) asylee under 8 U.S.C. 1158."
• No relocation benefit is being offered for this position. Only candidates that currently reside within 70 miles of the Davenport, IA facility will be considered. Active‑Duty Military Service member candidates are exempt from the geographical area limitation.

Preferred Qualifications

• Bachelor’s degree or higher in Engineering from an accredited instituion.
• Aerospace, Federal Aviation Administration (FAA) or Food and Drug Administraction (FDA) regulatory experience.
• Contract review experience
• Six Sigma Black Belt certification
• 3+ years’ experience with Root Cause Analysis Tools, Lean Manufacturing, Statistical Process Control (SPC) and Lifecycle Management (LCM) experience.
• 2+ years’ Experience with Quality Management System (QMS) Auditing.
• 3+ years’ experience in reading and interpreting technical documents, including prints (GD&T), drawings, and engineering orders.
• Project/Program Management experience
• Advanced Product Quality Planning (APQP) experience is highly desired, including associated tools such as characteristics matrices, process flow diagrams, Failure Mode and Effects Analysis (FMEAs), Control Plans, Measurement System Analysis (MSA), and the Production Part Approval Process (PPAP)
• Highly skilled user of Microsoft office tools such as Excel, PowerPoint, Outlook, Visio
• Strong understanding of ASME Y14.5 standard - An understanding of budgets and the estimating process
• Quality assurance related experience in a design and manufacturing environment.
• Familiarity with regulatory requirements, Government/Military contracts, and Aerospace industry experience.
• Military aviation or aircraft modification experience.
• National Aerospace and Defense Contractors Accreditation Program (Nadcap) experience.

Additional Requirements And/or Information

• Excellent written and verbal communication skills
• Work in a matrix organization within a global virtual engineering organization
• Network divisional resources
• Develop productive working relationships with functions and organizations outside of Quality
• Develop working relationships with customers
• Up to 20% travel may be required

All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job‑related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.

You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

To request a disability‑related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.