Quality Manager

Ruger; Mayodan (NC); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Profit sharing

Bonus

Health benefits

401k match

PTO

Job summary

Sturm, Ruger & Co., Inc is seeking a hands-on Quality Engineering Manager in Mayodan, NC to lead and improve manufacturing systems through coaching of all leaders and teams. The role centers on kaizen discipline, lean thinking and 100% customer satisfaction while driving process stability and robust quality controls.

The ideal candidate will develop quality systems, mentor engineers, manage new part introductions and ensure compliance with APQP, PPAP and ongoing QC targets.

Qualifications

• 5+ years’ Quality Management experience preferred.
• Bachelor’s Degree in Engineering, Quality or Business Administration.
• Lean manufacturing experience preferred; professional body membership advantageous.

Responsibilities

• Establish and maintain short and long term quality goals for Manufacturing across supplier, process, product and customer pillars.
• Lead deviation, supplier issues, COPQ tracking and NPD/PPAP processes.
• Coach engineers to create content-specific processes and robust quality plans.
• Develop and maintain QE roles for programs and drive early quality in new product development.
• Maintain calibration of measurement equipment and robust lab practices.
• Mentor teams using DMAIC / 5Why / Find and Fix methods for root cause analysis.
• Coordinate repairs and ensure corrective actions with value streams and suppliers.
• Support recruitment and performance development of key team members.

Skills

Quality management

Lean manufacturing

Kaizen culture

Root cause analysis

Mentoring / coaching

Process improvement

Gage control & measurement

Education

Bachelor’s Degree in Engineering, Quality or Business Administration

Tools

CMM

Keyence

MSA practices

Job description

Job Description

Sturm, Ruger & Co., Inc. Position: Quality Engineering Manager Location: Mayodan, NC - onsite We are looking for an active hands-on Quality Engineering Manager who will develop, establish and continually improve manufacturing systems and processes through coaching and mentoring all manufacturing leaders, engineers, purchasing and other team members. The successful candidate will keep an associate-focused leadership mentality centered around a kaizen improvement culture, utilizing lean thinking to drive process stability and robustness delivering 100% customer satisfaction.

Responsibilities

Establish and maintain short and long term quality goals for Manufacturing that include all 4 pillars of quality: Supplier, Process, Product and Customer Establish a balanced scorecard tracking COPQ through the ongoing daily, monthly, quarterly and annual measures of the quality system as it relates to: Customer Returns Scrap – Total System and by Process Change Control Lead (process and product) Deviations Supplier Issues Scorecard NPD Launch / PPAP Maintain and improve the Quality System collaborating with all Gun Division Quality Managers which delivers a measured and stable manufacturing environment. Provide guidance to manufacturing engineers to create processes highly specific to content, sequence, timing and outcome. The system further establishes robust plans to maintain process control, ongoing quality, while minimizing waste. Collaborate with Lead Engineers (Mfg. and Product) to develop, deploy and maintain product and internal quality standards. Coach, mentor and ensure all engineers are thoroughly conducting proper new part and process introduction, as well as ongoing process change integrity. Ensure all new product development efforts are completed in accordance to the New Product Development Process. Manage New Product Development Quality through strong support of the APQP process. Establish QE roles and responsibilities for all programs through these tools and practices. Drive a culture of quality early in programs to support on time programs with a ZERO defect expectation. Develop and maintain Quality Engineering Standards in all areas of the plant. Standards include early introduction requirements to daily production expectations: Process Capability, pFMEA, Process Sheets, Gage Control Plans, Gage Qualification and MSA practices in support of Process Gemba principles. Maintain robust measurement practices for the ongoing development, execution and evaluation of Ruger products driving a low cost high impact outcome. Evaluate inspection and other equipment to meet current and future production needs NDT testing equipment evaluation and needs for the business Develop and maintain all Metallurgical inspection equipment Gaging systems and types; CMM, Keyence, variable data and functional style gaging methods Maintain a robust Quality Lab in accordance with Ruger Quality Standards – Excellence of the organization for all things quality Maintain calibration of all key measurement equipment at the necessary frequency to ensure robust and accurate measurements Guide and assist Ruger engineers and team members in technical problem solving while mentoring through rigorous root cause analysis. Mentoring will include the development of a strong problem solving culture through multiple strategic and practical methods: DMAIC / 5Why / Find and Fix / Symptomatic Analysis / Good Bad Comparison Maintain a consistent form of inspection for the following needs of the organization: Incoming Inspection or supplier parts Hardness inspection: Macro and Micro Non-Destructive Testing Support for Engineering: various specialized checks Develop and maintain a strong process for supporting purchasing through strong supplier quality engagement to prevent incoming quality issues with suppliers through outgoing quality with customers. Supplier Development Support and engagement to deliver consistent parts from the supply base Tracking and management of supplier issues with focus on permanent corrective actions Developing strong relationships, with not only Ruger sourced suppliers, but with Ruger internal Value Streams as your key customers Support Manufacturing with a Process Change Request (PCR) and approval process. Manage ongoing changes to ensure actions are tracked and closed as appropriate or open concerns and issues are mitigated Support the system which prevents untracked change with unintended consequences. Lead the Customer Service Repair Technicians for all customer returns Maintain all key KPI’s for customer service which include Less than 5 day average turnaround time from Dock to Ship Lead and support Monthly reporting to Value Streams for Top issues Coordinate all repairs with the Value Streams and drive Permanent Corrective Actions back to the source Coach and mentor all manufacturing team members to engage with strong servant leadership and communication to the shop-floor associates, as well as all stakeholders. Participate as a leader in recruitment of Key team members Participate in Key team member performance evaluations and development plans

Qualifications and Experience Levels:

5+ years’ Quality Management experience preferred Bachelor’s Degree in Engineering, Quality or Business Administration Lean manufacturing experience preferred Membership of an industry related professional body would be advantageous

Additional Requirements:

Must be able to successfully pass a drug and background screening. Must be eligible and willing to handle firearms.

Additional benefits to becoming a member of our team:

Competitive compensation package including competitive salary, profit sharing and bonus (bonus and profit sharing based on company performance)* Health benefits including medical, dental, and vision Life and Retirement benefits including 401k match, discretionary supplemental 401k contribution, basic and supplemental life options, as well as short- and long-term disability plans Paid Time Off (PTO) *Quarterly profit sharing for associates is based on the Company’s profits earned for the quarter. Visit our website at Ruger.com/investor relations to view earnings statements.

We are looking for dedicated individuals with all levels of experience who would like to join our team. The applicants we seek must have a positive attitude, a willingness to learn, and an ability to work with others to promote the Company’s core values of Integrity, Respect, Innovation and Teamwork.

RUGER TEAM MEMBERS:

• Possess a positive attitude.
• Support each other by maintaining good attendance.
• Have the capability of harmoniously working with other teammates.
• Exhibit quality work.
• Advocate a safe work environment.
• Strengthen the Company’s core values of Integrity, Respect, Innovation and Teamwork.

READY TO APPLY?

You must be a minimum of 18 years old. You must be able to pass a background and drug screen. You know what days and/or hours you are available to work. You have a desire to be a part of an American Tradition.

Regarding our products or services, visit Ruger.com or click the link below and navigate to the menu button in the top right corner. Ruger.com