Quality Manager

SGB-SMIT Group; Louisville (OH); On-site; USD 85,000 - 115,000; Full time

Job summary

SGB-SMIT USA, a division of SGB-SMIT Group, seeks a Quality leader to drive policy development, PPAP coordination, and QMS excellence. You will collaborate with suppliers and manufacturing to define CTQ metrics and ensure robust corrective actions.

You will oversee audits, calibration management, and customer satisfaction initiatives while leading continuous quality improvements across the facility and global initiatives.

Qualifications

• Bachelor’s degree preferred or 3-5 years of experience in a quality role.
• Strong computer skills with Word, Excel, PowerPoint and Project management.
• Excellent knowledge of ISO 9001 (ISO 14001 and 45001 is a plus).
• Ability to pass nationwide background check, physical and drug screen.

Responsibilities

• Develop standard quality policies and procedures and quality system development as required with quality excellence organization.
• Lead the supplier and manufacturing Production Part Approval Process (PPAP).
• Define product specification quality requirements and CTQ metrics.
• Review, approve, and develop Quality Control Plans, process flow diagrams, PFMEA.
• Work with suppliers on resolving defective material issues, root cause analysis, and corrective action using QMS methodology.
• Implement and manage customer metrics.
• Collaborate and drive international initiatives.
• Serve as the Management Representative for the local QMS.
• Manage audits – customer, 3rd party, and internal – through scheduling, task assignments, preparation, and corrective actions.
• Act as a liaison with customers on quality or other customer satisfaction related issues.
• Ensure equipment is calibrated and schedule calibrations.
• Participate in failed transformer autopsy and provide inputs to concerned personnel for failure RCA report.
• Lead the Quality Department's quality systems oversight and management reviews.
• Lead the team to implement continuous quality improvement plans.
• Ensure activities comply with SGB-SMIT QMS requirements and regulations.

Skills

Quality experience

MS Office

ISO 9001

Background check

Education

Bachelor's degree preferred

Tools

MS Office

Job description

Transform with us the future of energy

SGB-SMIT USA is a division of SGB‑SMIT Group an international transformer manufacturer with locations in Europe, Asia and America. With reliable transformer technology, the company actively supports the global energy transition in areas such as renewable energy, industry and urban energy infrastructure.

As a key link between power generation, transmission and distribution, SGB‑SMIT Group develops and manufactures power transformers, distribution transformers, cast‑resin transformers and custom solutions for data centers, industrial applications and e‑mobility. These products ensure efficient, stable and secure energy flows worldwide.

With more than 3,800 employees worldwide, the SGB‑SMIT Group stands for quality, innovation and sustainability and offers a stable environment to work on technologies that shape the energy systems of the future.

What sets the SGB-SMIT USA apart:

• Meaningful work at the heart of the energy transition

• Short decision-making processes and direct cooperation

• Stable, growing company with long-term prospects

Your contribution counts – both professionally and personally.

Your benefits at SGB-SMIT USA:

• Medical, Dental, Vision, and Rx

• 401k with match

• Life insurance

• Long and short-term disability

• Paid holidays

• Paid time off

• Flexible spending account

Your tasks:

• Develop standard quality policies and procedures, and quality system development as required with quality excellence organization.

• Lead the supplier and manufacturing Production Part Approval Process (PPAP)

• Define product specification quality requirements and CTQ metrics.

• Review, approve, and develop Quality Control Plans, process flow diagrams, Process Failure Modes Effect and Analysis (P-FMEA)

• Work with suppliers (raw materials and purchased components) on resolving defective material issues, root cause analysis, and corrective action using QMS methodology. (ie. 5-Why, 8D)

• Implement and manage customer metrics.

• Collaborate and drive international initiatives.

• Serve as the Management Representative for the local QMS.

• Manage audits – customer, 3rd party, and internal – through scheduling, task assignments, preparation, and required corrective action lists.

• Act as a liaison with customers on quality or other customer satisfaction related issues.

• Ensure equipment is calibrated and schedule upcoming calibrations. Monitor condition of test equipment and test fixtures.

• Actively participate in failed transformer autopsy and provide inputs to concerned personnel for failure RCA report.

• Have functional oversight and responsibility for the quality systems performed by the Quality Department, including management review.

• Lead the team to consistently identify, develop and implement continuous quality improvement plans in accordance with facility and organizational objectives.

• Ensure activities are in compliance with SGB-SMIT Quality Management System requirements and applicable government regulations for manufactured products.

Your profile:

• Bachelor’s degree preferred or 3-5 years of experience in a Quality Role.

• Strong computer skills and understanding Word/Excel/PowerPoint & Projects

• Excellent knowledge of ISO 9001. (14001 and 45001 is a plus)

• Ability to pass nationwide background check, physical and drug screen.

If you value a dynamic, growing, and intercultural environment and enjoy hands‑on work, then become part of the SGB‑SMIT USA - transform with us the future of energy.

SGB‑SMIT USA is an equal Opportunity Employer.

We look forward to receiving your application!