Quality Manager

Ritz Instrument Transformers USA; Lavonia (GA); On-site; USD 85,000 - 130,000; Full time

Benefits offered by this job

Quarterly Profit-sharing Bonus

Medical, dental, and vision insurance

401(k) or Roth 401(k) plan with no or/

Company match

Job summary

Ritz Instrument Transformers USA in Lavonia, GA is seeking a Quality Manager to oversee the day-to-day operation of the QMS, ensuring compliance with internal procedures, customer requirements, ISO and UL standards, and to link strategic quality direction with shop-floor execution.

You will lead quality staff, drive adherence, support continuous improvement, coordinate with production, engineering, and suppliers, and report on key metrics while training personnel.

Qualifications

• Bachelor’s degree in engineering, manufacturing, or related field is required.
• Strong knowledge of Quality Management Systems (ISO 9001 preferred).
• Experience in a manufacturing environment."
• Proficiency in MS Office and quality-related systems.

Responsibilities

• Oversee day-to-day execution of the QMS and compliance with procedures and standards.
• Lead quality staff, ensure audit readiness and documentation control.
• Coordinate with production, engineering and suppliers to improve process capability and reduce defects.
• Track key quality metrics and drive continuous improvement initiatives.

Education

Bachelor's degree in engineering, manufacturing, or related field

Tools

MS Office

Quality-related systems

Job description

Brief DescriptionThe Quality Manager is responsible for overseeing the day-to-day execution of the Quality Management System (QMS) to ensure compliance with internal procedures, customer requirements, and applicable standards such as ISO and UL. This role serves as the primary link between strategic quality direction set by the Director of Quality and the operational execution carried out by quality staff.

Brief DescriptionThe Quality Manager is responsible for overseeing the day-to-day execution of the Quality Management System (QMS) to ensure compliance with internal procedures, customer requirements, and applicable standards such as ISO and UL. This role serves as the primary link between strategic quality direction set by the Director of Quality and the operational execution carried out by quality staff. The Quality Manager leads quality personnel, drives process adherence, supports continuous improvement initiatives, and ensures timely resolution of quality issues through collaboration with production, engineering, and suppliers.

Primary Responsibilities

• Supervise and support Quality staff to ensure effective execution of quality processes.
• Ensure site audit readiness and maintain compliance with Quality Management System requirements. (ISO, UL, and customer-specific standards)
• Oversee and maintain documentation including procedures, work instructions, and quality records.
• Monitor product quality and manufacturing processes to ensure conformance to specifications and customer requirements.
• Lead root cause analysis and corrective/preventive actions for internal and external quality issues.
• Manage site CCR/RMA and SNCR processes, ensuring timely evaluation, disposition, and closure.
• Coordinate internal and external audits, including preparation, execution, and follow-up on findings.
• Partner with production and engineering to improve process capability and reduce defects.
• Track and report key quality metrics, driving accountability and continuous improvement actions.
• Ensure proper training and competency of quality personnel and support cross-functional training efforts.
• Support supplier quality activities, including issue resolution and performance monitoring.
• Review and approve nonconforming material dispositions and ensure proper documentation.
• Lead communication of quality expectations, standards, and performance across the organization.
• Identify opportunities for process improvements, cost reduction, and efficiency gains within quality systems.

Additional Responsibilities

• As assigned by the Director of Quality

Knowledge And Skill Requirements

• Bachelor’s degree in engineering, manufacturing, or related field (or equivalent experience)
• Strong knowledge of Quality Management Systems (ISO 9001 preferred)
• Experience in manufacturing environment
• Proficiency in MS Office and quality-related systems
• Strong problem-solving skills (root cause analysis, corrective actions)
• Ability to interpret engineering drawings, BOMs, and specifications
• Leadership and team management experience
• Effective communication and cross-functional collaboration skills
• Data analysis and reporting capability

Benefits

• Quarterly Profit-sharing Bonus
• Medical, dental, and vision insurance
• 401(k) or Roth 401(k) plan with company match
• Paid holidays & Vacation
• Parental leave (maternity/paternity)
• Tuition reimbursement
• Life insurance
• Short-term and long-term disability coverage
• Company-sponsored events and team outings
• Recognition and reward programs