Quality Manager

Big 3 Precision; Michigan; On-site; USD 70,000 - 110,000; Full time

Job summary

Big 3 Precision is seeking a quality supervisor in Michigan to manage day-to-day quality department operations, develop personnel, and ensure duties are completed per ISO 9001 standards.

The role emphasizes training, personnel development, and maintaining the QMS while coordinating audits and continuous improvement efforts. Strong communication and attention to detail are essential for success.

Qualifications

• Supervisory experience and leadership abilities.
• Attention to detail and ability to meet deadlines.
• Experience with ISO quality systems and audits.
• Knowledge of APQP, FMEA, PPAP, Control Plans and related tools.
• Blueprint reading and use of measurement tools.
• Strong communication and customer service skills.
• Proficient in MS Word/Excel and general PC skills.

Responsibilities

• Oversee daily quality department operations and develop personnel.
• Manage QMS in accordance with ISO 9001.
• Develop and maintain documentation, records, and controls.
• Lead meetings for APQP, safety reviews, and continuous improvement.
• Coordinate with sales and program managers on first articles, PPAP, and related data.
• Support safety initiatives and incident reporting.
• Schedule and audit internal audits and assist 3rd party auditors.
• Track nonconformances and corrective actions.
• Issue instructions and assign duties ensuring policy conformance.
• Maintain documentation and records control.

Skills

Leadership

Attention to detail

Meet deadlines

Independent

Team-oriented

Follow instructions

Communication

Customer service

Present information

PC skills

Tools

Measurement tools

Blueprint reading

Gage R&R

SPC

Job description

Description

Manage day-to-day operations of quality and assist the management team as needed. Develop personnel, as appropriate within the department, supervise and ensure completion of all duties departmental employees are responsible for. Recognize the potential of new employees and identify training needs.

Job Responsibilities:

• Answer, document, and maintain contact with customer/interested parties, as necessary, regarding complaints, concerns, or issues. Complete customer/potential customers’ assessments/surveys.
• Maintain QMS in accordance with ISO9001 Quality Standard.
• Develop, implement, maintain, and monitor the Quality Management System relating to activities & products. Develop policies, procedures, work instructions, forms, record control, retention periods, disposal methods, and ensure document control of internal/external documents/standards.
• Schedule, prepare presentations, conduct, and document meetings for; APQP, mgt. safety review, continuous improvement, corrective actions, annual reviews, and management review.
• Issue corrective action requests; complete/assist w/completion of internal/received external CAR’s.
• Maintain contact with sales, program/project managers to assist with/complete First Articles, PPAP submissions, injection mold dimensional layouts, and with their input of data the completion of FMEAS, Control Plans, Flow Diagrams, and any customer mandated forms.
• Assist safety manager with the coordination of the emergency response team, schedule annual safety drill, post MIOSHA documents, and ensure all incident reporting is forwarded to Safety Manager.
• Post SDS sheets, and relevant Mgt. Review charts.
• Schedule, complete, and review annual & periodic internal audits. Aid/guide 3rd party auditors.
• Track all audits and document any nonconforming products/processes, and correction action taken.
• Complete internal assessment performance ratings for all customers.
• Issue verbal/written instructions or directions, assign duties, when necessary, examine work for exactness, neatness, and conformance to policies, procedures and customer requirements.

Requirements

• Supervisory Experience; leadership ability, decision maker, attention to details, meet deadlines.
• Independent; self-motivated/confident, team-orientated, can follow instructions, good attendance.
• Experienced with ISO standards; quality management systems, document/record control, internal/ external auditing (ISO stds, housekeeping, conformance, 3rd party), calibration,
• Knowledge of Customer Requirements; 1st articles, PPAP, FMEA, Control Plans, Flow Charts, Cap Studies, PSO, Run @ Rate, 7-Step, 8-D’s, MSA, Gage R & R, SPC, approval processes.
• Inspection Skills; blueprint reading, use of measurement tools, detecting defects.
• Communication Skills; customer service skills, present information (to large groups when required).
• Understanding of tools required to produce product.
• PC Skills; Word, Excel, Email, Internet, networking awareness.