Quality Manager

Eurofins US Food, Feed, & Supplement Testing; Lancaster (Lancaster County); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Life and disability insurance

401(k) with company match

Paid vacation and holidays

Job summary

Eurofins USA Food Testing seeks a Local Quality Manager to support the operational and technical supervisor in meeting timelines and quality measures in a fast-paced laboratory in Lancaster, PA.

You will train staff, manage document control, audits, supplier performance, and investigation of non-conformances to maintain ISO 17025 compliance and accurate pathogen testing for client samples.

Qualifications

• Bachelor's degree in science or related field, or equivalent directly-related experience.
• Two years of directly related industry experience equals one year of college in related major.
• Willing to work overtime, weekends, and holidays as needed.
• Authorization to work in the United States indefinitely without restriction or sponsorship.

Responsibilities

• Promotes the company vision and ensures staff adhere to management system requirements and ISO/IEC 17025/AOAC ALACC and government regulations.
• Reviews and distributes controlled documents and maintains SOPs, ensuring proper disposal of superseded documents.
• Provides guidance to laboratory personnel on document interpretation and training, and tracks training records for compliance.
• Ensures daily process controls for enumeration and pathogen testing with client samples and reviews data against acceptance criteria.
• Coordinates internal audits, method audits, and prepares audit reports with findings; supports root cause analysis and corrective actions.
• Maintains equipment qualification, calibration schedules and procurement of contracted calibration services; ensures timely verifications.
• Verifies results and timely submission to appropriate personnel; supports proficiency testing and client communications.
• Maintains readiness for audits and client inquiries; oversees supplier performance and QA-related supplier oversight.
• Leads Quality Management Review meetings and coordinates audit responses with management; fosters cross-functional collaboration.

Education

Bachelor's degree in science or related field

Job description

Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

In 2021, Eurofins generated total revenues of EUR 6.72 billion, and has been among the best performing stocks in Europe over the past 20 years.

Job Description

Shift: Monday- Friday, 10:30am-7pm (Additional hours as needed).

The Local Quality Manager will be responsible for supporting the operational and technical supervisor in ensuring timelines and quality measures are met and technicians are on task. This position may have authority over local quality specialist(s) for delegated quality tasks.

Essential Duties And Responsibilities

• Demonstrates and promotes the company vision
• Regular attendance and punctuality
• Reads, understands and follows management system requirements as relevant to responsibilities, including but not limited to requirements found in the Quality Manual, SOPs, Local Work Instructions and Methods which in turn ensures compliance with ISO/IEC 17025/AOAC ALACC requirements and relevant government regulatory requirements
• Reviews and distributes new/revised controlled documents and ensures the proper maintenance/disposal of superseded SOPs
• Acts as a resource for laboratory personnel for correct application and interpretation of internal quality documents
• Ensures staff is aware and trained on documents and requirements relevant to their responsibilities and reviews employee training records on a regular basis to ensure training records are properly completed and on-file
• Ensures daily process controls for enumeration and pathogen testing are prepared with client samples and evaluates data to ensure it meets pre-defined acceptance criteria
• Conducts annual self-audit, conducts or coordinates monthly method audits, and generates audit reports including findings
• Ensures non-conformances and complaints are identified and documented and that timeliness requirements are met. Monitors non-conformances, root cause analysis, and complaint resolutions for trends. Assists in root cause analysis and corrective action efforts
• Ensures equipment is properly qualified and maintained. Maintains equipment list and calibration schedule and ensures that calibrations are performed in a timely manner. Ensures the qualifications of contracted calibration services
• Verifies results and submits results, either electronically or in hard copy, to the appropriate personnel for transmission, in a timely manner
• Maintains schedule and participation in proficiency testing programs with technical management
• Maintain a perpetual state of readiness and willingness to respond to the queries and needs of clients, staff, and co-workers
• Coordinates the monitoring and review of the performance of quality critical suppliers; maintains a list of currently approved suppliers
• Conducts Quality Management Review meeting at least once per year in cooperation with laboratory management
• Accompany auditors (e.g. ISO quality inspectors) during audits of the laboratory and coordinates responses to audit findings
• Maintain cooperative working relationships with all company employees. Communicate orally and in writing to co-workers. This includes “intra” and “inter” departmental employees
• Adhere to all health, safety, and environmental regulations relative to assigned analytical work; maintain and assist others in maintaining a clean, safe work environment
• Performs other duties as assigned

Qualifications

• Bachelor's degree in science or other related degree concentration, or equivalent directly-related experience (two years of directly related industry experience is equivalent to one full-time year of college in related major)
• Willing to work overtime, weekends, and holidays as needed
• Authorization to work in the United States indefinitely without restriction or sponsorship

Additional Preferences

• Bachelor’s degree in Food Science or Microbiology preferred

Ability And/or Skill

• Prefer experience or coursework in laboratory procedures, data analysis, computer operations, mathematics, and technical/business writing
• Previous experience in a production style laboratory preferred
• Prior in-depth experience working in an ISO 17025 accredited testing laboratory and with QC/QA programs an important advantage
• A strong understanding of food microbiology and corrective action investigation is strongly desired
• Excellent interpersonal and organizational skills with excellent attention to detail
• Excellent communication skills
• Self-motivated and driven critical thinker able to work in high pace and rapidly changing environment
• Responsive problem solver and action oriented

Additional Information

Shift: Monday- Friday, 10:30am-7pm (Additional hours as needed).

What We Offer

• Excellent full time benefits including comprehensive medical coverage, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays

All your information will be kept confidential according to EEO guidelines.

Eurofins USA Food Testing is a Disabled and Veteran Equal Employment Opportunity employer.