Quality Manager

Ryder System, Inc.; Ohio; On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits start

401(k) with company match

Employee stock purchase options

Quality employee discounts

All major holidays paid

Paid time off within first year

Up to 12 weeks paid maternity leave

Job summary

Ryder System, Inc. is seeking a Quality Manager in Columbus, OH to oversee the day-to-day administration of the Quality Management System across diverse accounts.

You will ensure adherence to company and industry standards and provide proactive communication with customers and Ryder management. The role requires 7+ years of operational leadership and 5+ years in Quality Management/Process Improvement, with bilingual Spanish and food-grade experience a plus.

Qualifications

• Bachelor's degree in Business/Engineering/Supply Chain.
• Seven+ years of operational management experience.
• Five+ years of quality management or process improvement experience.

Responsibilities

• Designs, implements, maintains and audits the Quality Management System.
• Implements standardized corrective action processes.
• Reports QMS effectiveness at management meetings.
• Supports regulatory compliance and certification needs.
• Leads Continuous Improvement projects with Lean Six Sigma principles.

Skills

Quality Management

Leadership

Customer Relationships

Problem Solving

Lean Six Sigma

Communication

Time Management

Education

Bachelor's degree in Business/Engineering/Supply Chain

Tools

MS Office

MS Project

JKT (Audit/Corrective Action)

Job description

About the Role

We are immediately hiring a Quality Manager in Columbus, OH for our Supply Chain Solutions division.

Pay Type: Exempt / Salary paid Twice Per Month

Annual Salary Pay: $75,000-$90,000 per year based on experience

Schedule: Monday-Friday 8:00 a.m. – 4:00 p.m. with flexibility to work additional hours depending on the business needs.

Bi-lingual (Spanish) preferred Experience with Food Grade preferred Experience with SQF and/or HACCP preferred

Benefits

• Medical, Dental, Vision Benefits start at 30 Days
• 401 (K) Savings Plan with a company match
• Discounted employee stock purchase options
• Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
• All major holidays paid
• Paid time off within your first year
• Up to 12 weeks paid maternity leave

SUMMARY

Responsible for the day-to-day administration of the Quality Management System on accounts of diverse scope and magnitude including adherence to company and industry standards. Provides regular and proactive communication to customers and Ryder management. Supports continuous improvement efforts as needed

ESSENTIAL FUNCTIONS

• Designs, implements, maintains and audits the Quality Management System based on established company and/or industry standards.
• Implements a standardized corrective action system.
• Reports the effectiveness of the Quality Management System at regular management meetings.
• Supports regulatory compliance and certification requirements.
• Assists in implementing and maintaining Customer Satisfaction Management Process.
• Performs all functions related to Quality Assurance for a start-up or expansion.
• Engage the operations team and the customer to ensure achievement of business objectives.
• Supports Continuous Improvement deployment using fundamentals of Lean and Six Sigma.
• Provide training on Quality Assurance topics to identified employees.
• Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
• Applies judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions.

ADDITIONAL RESPONSIBILITIES

• May lead Continuous Improvement projects as necessary.
• Exerts some influence on the overall objectives and long range goals of the organization.
• Managing Diversity & Inclusion.
• Performs other duties as assigned.

EDUCATION

Bachelor's degree Business/Engineering/Supply Chain or minimum of 8 years of related work experience.

EXPERIENCE

• Seven (7) years or more experience Operational Management.
• Five (5) years or more experience Quality Management/Process Improvement.

SKILLS

• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors).
• Comfort around higher management.
• Ability to build strong customer relationships.
• Effective leadership skills.
• Decision quality, managerial courage.
• Friendly and service-oriented.
• Approachability.
• Seeks to acquire knowledge in area of specialty.
• Highly thorough and dependable.
• Perseverance, integrity and trust.
• Demonstrates problem solving skills.
• Develops and delivers effective presentations.
• Business acumen.
• Builds and manages effective teams.
• Ability to direct others.
• Ability to be comfortable and effective with issues that lack clarity, structure or certainty.
• Strong verbal and written communication skills.
• Ability to work independently and as a member of a team.
• Flexibility to operate and self-driven to excel in a fast-paced environment.
• Capable of multi-tasking, highly organized, with excellent time management skills.
• Detail oriented with excellent follow-up practices.

KNOWLEDGE

• MS Office; advanced level.
• MS Project Internal Audit/Corrective Action Systems software (e.g. JKT); advanced level; preferred.
• Process Mapping and Standard Operating Procedures documentation and Project Management; advanced level; preferred.

LICENSES

• Certified Six Sigma Green Belt (1 Year, preferred).
• Other ASQ's Certified Quality Auditor (1 Year, preferred).

TRAVEL

1-10%

EEO/AA/Female/Minority/Disabled/Veteran

EEO/AA/Female/Minority/Disabled/Veteran #LI-AG #FB #INDexempt

Job Category Quality Compensation Information:

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

• Pay Type: Salaried
• Minimum Pay Range: 75,000
• Maximum Pay Range: 90,000

Benefits Information:

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Company Statement

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Important Note: Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers. Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [e-mail] or 800-793-3754.

Other compliance statements

Philadelphia Fair Criminal Records Screening Standards Washington State Fair Chance Act

We want YOU to join our family made up of Proud Women and Men in Logistics who work alongside Military Reserve and Veterans we hire every day!