QUALITY MANAGER

Hutchinson Group; Grand Rapids (MI); On-site; USD 85,000 - 125,000; Full time

Job summary

Hutchinson Group seeks a Quality Manager to supervise QA personnel across the plant and suppliers, ensuring product quality and customer satisfaction.

The role focuses on maintaining ISO/TS 16949 compliant systems, leading corrective actions, and driving APQP, FMEA, control plans, and training. You will oversee control plans and engage the supply chain while aligning with safety policies.

Qualifications

Responsibilities

• Supervise Quality Assurance personnel in tasks to monitor and control quality to ensure customer satisfaction.
• Maintain and enhance systems to support the ISO / TS 16949 quality system.
• Document the results of testing and inspection; review results; publish reports on quality status for manufacturing areas.
• Initiate corrective actions through review of rejects and scraps; create problem solving teams with Production Manager; report at weekly production meetings.
• Establish training procedures to assist the Engineer at APQP meetings; provide guidance on quality matters; establish measurement studies and act as initiator for process FMEA and Control Plans.
• Oversee creation and updating of Control Plans for all products in their areas.
• Improve customer satisfaction; act as the customer representative for the manufacturing plant.
• Review departmental activities and make recommendations to Management on training, equipment, and organizational needs.
• Ensure entire supply chain is engaged in the production process.
• Lead the Quality Control Program – dotted line to Plant Manager.
• Perform any duties assigned by management not outlined above.
• Knowledge and practice of Company’s Health, Safety, and Environmental policies, procedures and requirements.
• Review customer portals for site status daily.
• Other duties as assigned.

Job description

• To supervise Quality Assurance personnel in accomplishing tasks necessary to monitor and control Quality at the plant and vendor levels to ensure customer satisfaction.

• Maintain and enhance the systems to support the ISO / TS 16949 quality system.

• Document the results of the testing and inspection.Review the results of the testing and inspection.Publish reports as to the status of quality for the respective manufacturing areas.

• Initiate corrective actions through the review of the reject and scrap reports.Create Problem Solving Teams with the Production Manager. Reports on these activities at the weekly production meeting.

• Establish training procedures to assist the Engineer at the APQP meetings.Provide guidance and direction on quality matters.Establish the measurement studies and act as the initiator for the process FMEA and Control Plans.

• Oversee creation and updating of Control Plans on all product produced in their respective areas.

• Improve Customer Satisfaction:The Quality Manager will act as the customer representative for the manufacturing plant.

• Responsible to review departmental activities and make recommendations to Management as to training, equipment, and organizational needs.

• Insure that the entire supply chain is engaged in the production process.

• Lead the Quality Control Program – Dotted line responsibility to Plant Manager.

• Perform any duties assigned by management not outlined in the above responsibilities.

• Knowledge and practice of Company’s Health, Safety, and Environmental policies, procedure and requirements.

• Review customer portals for site status daily.

• Other duties as assigned.