Quality Manager

Total Security Solutions; Fowlerville (MI); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Tuition reimbursement

Profit-sharing bonus

Job summary

Total Security Solutions in Michigan seeks an inaugural Quality Manager to build and own the ISO 9000–compliant quality ecosystem across all facilities. You’ll establish the QMS, embed standardized policies, and drive proactive quality across production lines.

You will lead cross‑functional teams, implement NPI tools (PPAP/DFMEA/PFMEA), manage CAPA, and deliver KPI‑driven insights to the executive team. This high‑impact role demands strategic thinking and relentless data‑driven execution.

Qualifications

• Bachelor’s degree in Engineering, Industrial Design, or a related field.
• 7+ years in quality management, engineering, or manufacturing.
• Experience in building materials, architectural systems, or safety/security industries is a plus.
• Hands-on ISO-based system implementation and NPI processes (PPAP, DFMEA, PFMEA).

Responsibilities

• Establish and maintain an ISO 9000‑compliant Quality Management System from scratch.
• Embed quality tools and internal audit programs across the organization.
• Oversee testing programs for materials and finished products to meet standards.
• Own product quality lifecycle, CAPA, and root‑cause analyses.
• Track quality data, generate KPIs and risk reports for leadership, manage documentation.

Skills

ISO 9000 quality system

New Product Introduction

Lean Six Sigma

Kaizen

CAPA and root cause analysis

Cross-functional leadership

Data-driven decision making

Education

Bachelor's degree in Engineering/Industrial Design/related field

Tools

PPAP

DFMEA

PFMEA

Job description

At Total Security Solutions (TSS), our purpose is simple: we protect lives and property. We design, manufacture, and install custom, high-end bulletproof barrier systems that balance maximum security with flawless aesthetics.

The Opportunity

As our first Quality Manager, you won’t be stepping into a pre-baked routine. You will own the entire quality ecosystem across all TSS facilities. You will have a blank canvas to build, scale, and continuously improve an ISO 9000-compliant system, shifting our manufacturing environment from reactive quality control to true proactive prevention.

What The Role Involves

In this role, you will establish and maintain our ISO 9000-compliant Quality Management System from scratch, including all standardized policies, procedures, and internal audit programs. You will embed common quality tools across the organization, guiding production teams away from fixing mistakes and toward continuous improvement.

You will also oversee testing programs for incoming materials, in-process production, and finished architectural products to guarantee they meet rigorous regulatory standards. When issues do arise, you will own the product lifecycle quality process, managing issue tracking, spearheading deep root‑cause analyses, and implementing corrective and preventive actions (CAPA).

Finally, you will serve as the technical quality lead for the executive team. You will track quality and production data, translating trends into clear KPIs and risk reports for leadership, while managing the technical documentation and engineering drawings that ensure consistency across our product lines.

What We Are Looking For

We are looking for someone with a Bachelor’s degree in Engineering, Industrial Design, or a related field, alongside 7+ years in quality management, engineering, or manufacturing. Experience in building materials, architectural systems, or safety and security industries will give you a major head start.

You should bring deep, practical knowledge of ISO-based systems and hands‑on experience leading New Product Introduction processes, including PPAP, DFMEA, and PFMEA.

Because this role requires cross‑functional leadership, you must be a resilient, calm‑under‑pressure communicator with strong negotiation skills, capable of driving complex projects to completion without needing direct authority over a team. Experience with Lean, Six Sigma, or Kaizen methodologies will be highly valuable as you use data to make informed decisions.

Why Join TSS?

• competitive package—including standard corporate benefits like tuition reimbursement
• a profit‑sharing bonus structure built around company performance