Quality Manager

CNH; Fargo (ND); On-site; USD 137,000 - 185,000; Full time

Benefits offered by this job

Flexible work arrangements

Savings & Retirement benefits

Tuition reimbursement

Parental leave

Adoption assistance

Fertility & Family building support

Employee Assistance Programs

Charitable contribution matching and V

Job summary

CNH Industrial is seeking a Site Quality Leader for the Fargo manufacturing site. This role provides strategic leadership to improve product quality, customer satisfaction, and operational performance by aligning quality initiatives across Design, Manufacturing, Process Engineering, and Customer Service.

You will champion continuous improvement and ensure products meet or exceed expectations. As a member of the site leadership team, you will drive corrective actions, standardized practices, and

Qualifications

• Bachelor's degree in Engineering, Manufacturing, Quality, or a related technical discipline.
• Eight or more years of experience in a manufacturing or industrial environment.
• Four or more years of leadership or people management experience.
• Demonstrated experience leading quality improvement initiatives and implementing quality management systems.

Responsibilities

• Strategic Quality Leadership: establish and execute ambitious quality objectives for new and existing products.
• Develop and maintain a site-wide quality strategy aligned with CNH Product and Service Quality goals.
• Foster a customer-focused culture that prioritizes defect prevention, continuous improvement, and operational excellence.

Skills

Leadership

Quality management

Problem solving

Education

Bachelor's degree in Engineering/Manufacturing/Quality

Job description

About Us

Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world.

About Us

Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world. From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people - and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you’re in the right place.

Grow a Career. Build a Future!

Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can’t happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers.

Job Purpose

The Site Quality Leader is responsible for establishing and driving a culture of quality excellence across the Fargo manufacturing site. This role provides strategic leadership to improve product quality, customer satisfaction, operational performance, and business results by aligning quality initiatives across Product Design, Manufacturing Operations, Process Engineering, and Customer Service. As a member of the site leadership team, the Site Quality Leader champions continuous improvement, root cause problem-solving, advanced quality planning, and quality management systems to ensure products consistently meet or exceed customer expectations. This position plays a critical role in developing organizational quality capabilities, implementing standardized quality practices, and advancing CNH's commitment to building products right the first time.

Key Responsibilities

Strategic Quality Leadership

• Partner with site leadership to establish and execute ambitious quality objectives for both new and existing products.
• Develop and maintain a site-wide quality strategy aligned with CNH Product and Service Quality goals.
• Foster a customer-focused culture that prioritizes defect prevention, continuous improvement, and operational excellence.

Quality Systems & Continuous Improvement

• Lead the implementation and sustainment of effective Quality Daily Management Systems within the CNH Business System (CBS+).
• Drive structured root cause problem-solving methodologies to eliminate recurring quality issues.
• Lead Quality Lab and Compass Room activities focused on identifying systemic issues and implementing permanent corrective actions.
• Facilitate monthly operating reviews to evaluate quality performance, resource allocation, and improvement progress.

Quality Assurance & Process Control

• Oversee development and deployment of robust quality control systems, including:
• Measurement Systems Analysis (MSA)
• Calibration programs
• Compliance and systems auditing
• Process control plans
• Inspection, testing, and containment processes
• Ensure process validation activities are completed effectively for new products, processes, and services.
• Support implementation of mistake-proofing technologies, visual management tools, and defect prevention strategies.

Advanced Quality Planning

• Collaborate with Global Product Quality teams to accelerate quality improvements through:
• Failure Mode and Effects Analysis (DFMEA/PFMEA)
• Control Plan development and management
• Design Standards and Design Control Plans
• Design for Manufacturability, Reliability, Serviceability, and Cost
• Ensure quality risks are proactively identified, assessed, and mitigated throughout the product lifecycle.

Organizational Capability Development

• Evaluate quality engineering and technical skill gaps and implement development plans to strengthen organizational capability.
• Promote adoption of regional and global quality best practices and standard work.
• Mentor quality engineers, technicians, and cross-functional teams to build sustainable quality competencies.

Cross-Functional Collaboration

• Operate as a collaborative business leader working across Product Development, Manufacturing Engineering, Operations, Supply Chain, and Customer Service.
• Align priorities and action plans to achieve customer quality, reliability, and profitability objectives.
• Drive shared accountability for quality outcomes across the organization.

Experience Required

• Bachelor's degree in Engineering, Manufacturing, Quality, or a related technical discipline.
• Eight (8) or more years of experience in a manufacturing or industrial environment.
• Four (4) or more years of leadership or people management experience.
• Demonstrated experience leading quality improvement initiatives and implementing quality management systems.

Pay Transparency

The annual salary for this role is $137,000 - $185,000 plus any applicable bonus (Actual salaries will vary and will be based on various factors, such as skill, experience and qualification for the role.)

For roles open across multiple locations, the salary range indicated refers to the primary location. If a different location is considered, the applicable salary range will be communicated to candidates prior to the first interview.

What We Offer

We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect.

Benefits

At CNH, we understand that the best solutions come from the diverse experiences and skills of our people. Here, you will be empowered to grow your career, to follow your passion, and help build a better future. To support our employees, we offer regional comprehensive benefits, including:

• Flexible work arrangements
• Savings & Retirement benefits
• Tuition reimbursement
• Parental leave
• Adoption assistance
• Fertility & Family building support
• Employee Assistance Programs
• Charitable contribution matching and Volunteer Time Off

Click here to learn more about our benefits offerings! (US only)

US applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants can learn more about their rights by viewing the federal "Know Your Rights" poster here. CNH Industrial participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. You can view additional information here.

Canada applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, nationality, place of origin, disability, marital status, family status, age, or any other ground prohibited by applicable provincial human rights legislation.

If you need reasonable accommodation with the application process, please contact us at [e-mail].