Quality Manager

ITT Micro-Mode Products Inc; El Cajon (CA); On-site; USD 120,000 - 170,000; Full time

Job summary

ITT Micro-Mode Products Inc. seeks a Quality Manager in El Cajon, CA, to lead the QMS across aerospace and defense quality requirements. You will drive audits, corrective actions, and continuous improvement, coordinating with engineering and production teams to sustain product integrity.

The role requires strong leadership, ISO/AS9100 knowledge, and experience with data-driven quality decisions. On-site position with collaboration across multiple departments to ensure compliance and customer

Qualifications

• Strong leadership, communication, and project management skills.
• In-depth knowledge of ISO 9001, AS9100 & NADCAP quality standards.
• Experience with internal and external audits, including regulatory audits.

Responsibilities

• Oversee the Quality Management System (QMS) implementation and continual improvement.
• Ensure product quality through robust inspection, testing, and validation processes.
• Lead management review meetings and report on quality metrics to senior leadership.
• Facilitate quality improvement initiatives such as Six Sigma and Kaizen.
• Lead cross‑functional teams to identify inefficiencies and reduce waste.
• Conduct monthly internal audits to ensure QMS compliance.

Skills

Leadership

Communication

Project management

Education

Bachelor’s degree in Engineering or related field

Tools

Six Sigma

FMEA

SPC

Job description

Quality Manager

US-CA-El Cajon

Job ID: 2026-18284

# of Openings: 1

Category: Quality Control and VBLSS

US-CA-El Cajon-3026

Overview

The Quality Manager is responsible for ensuring that all products and processes meet rigorous industry standards such as ISO9001 and AS9100 and NADCAP. They lead the development and continuous improvement of the QMS, oversee compliance with aerospace regulations, ITAR, and manage internal and external audits.

The role involves direct communication with customers to address quality concerns, resolve complaints, and ensure customer satisfaction. The Quality Manager leads investigations into non-conformances, implements corrective actions, and ensures timely resolution of issues.

The Quality Manager also supervises quality teams, collaborate with engineering and production, and use tools like FMEA, SPC, RCA to drive process improvements and maintain product integrity.

Responsibilities

• Oversee the implementation, maintenance, and continual improvement of the Quality Management System (QMS) in accordance with ISO 9001 and AS9100 standards.
• Ensure product quality through robust inspection, testing, and validation processes.
• Lead the management review process as required by ISO9001/AS9100: planning and scheduling regular management review meetings, gathering and analyzing data on quality objectives, audit results, customer feedback, nonconformities, and corrective actions, preparing and presenting comprehensive reports to senior leadership, documenting meeting outcomes and ensuring follow-up on action items, and driving strategic decisions based on review findings to improve the QMS.
• Facilitate quality improvement initiatives such as Kaizen, Six Sigma, and other lean methodologies.
• Lead cross-functional teams to identify inefficiencies, improve processes, and reduce waste.
• Benchmark performance against industry standards and implement best practices to enhance quality and efficiency.
• Map out core business processes and identify quality-critical steps to ensure process integrity and product compliance.
• Provide regular reports on quality metrics, audit findings, non-conformances, and improvement initiatives to senior leadership.
• Advise senior management on quality risks, opportunities, and strategic quality planning.
• Support data-driven decision-making by analyzing trends, metrics, and root cause data.
• Conduct training sessions on QMS principles, procedures, and tools to ensure company-wide understanding and compliance.
• Conduct monthly internal audits to ensure all areas controlled by the QMS are in compliance with the applicable standard.
• Promote a quality-focused culture through internal communications, workshops, and employee engagement.
• Assign and oversee quality roles and responsibilities across departments to ensure accountability and alignment.

Qualifications

• Bachelor’s degree in Engineering, Quality Management, or a related technical field.
• Minimum 5 years of experience in quality management within the aerospace and/or defense industry.
• In-depth knowledge of ISO 9001, AS9100 & NADCAP standards and certification processes.
• Proven experience with quality improvement tools such as Six Sigma, FMEA, Root Cause Analysis, and SPC.
• Strong leadership, communication, and project management skills.
• Experience with internal and external audits, including customer and regulatory audits.
• Proficiency in quality software systems and data analysis tools.

Preferred Qualifications

• Six Sigma Green or Black Belt certification.
• Experience with NADCAP, ITAR, or other aerospace/defense compliance programs.
• Familiarity with ERP and QMS software platforms.

Equal employment opportunity, including veterans and individuals with disabilities.

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