Quality Manager

IKI Manufacturing; Edgerton (WI); On-site; USD 90,000 - 140,000; Full time

Job summary

IKI Manufacturing is seeking a Quality Manager to lead all Quality Systems and initiatives, ensuring regulatory compliance and product integrity. You will supervise Laboratory, QC, and Quality Support staff, driving continuous improvement across manufacturing processes and supplier quality...

Responsibilities include investigations of non-conformances, CAPA development, SOP authoring, and coordinating client audits.

Qualifications

• Bachelor’s degree in Chemistry, Engineering, or related field.
• Minimum of 5 years of progressive experience in a quality leadership role within a manufacturing environment.
• GMP, EPA, and FDA regulations knowledge.

Responsibilities

• Lead Quality Systems and initiatives to ensure product quality and regulatory compliance.
• Direct supervisory responsibility for Laboratory, QC, and Quality Support staff.
• Collaborate with Operations to drive continuous improvement in production quality.
• Lead investigations of non-conformances and implement corrective and preventive actions.
• Develop, update, and enforce SOPs; train quality personnel to IKI QMS.
• Coordinate client quality audits and communicate findings to stakeholders.

Skills

GMP/EPA/FDA regulations

Analytical lab equipment

Microbial testing

Aerosol manufacturing

Communication skills

Organizational skills

Time management

Analytical thinking

Leadership skills

Delegation

MS Office

Education

Bachelor’s degree in Chemistry, Engineering, or related field

Tools

Laboratory instruments

Job description

Company Description I-K-I Manufacturing is a respected contract packager and industry leader that has provided world-class quality, responsive service, technical innovation, and supply chain support since 1955. The company partners with many of the nation’s top consumer and professional product brands to manufacture and package a wide range of aerosol products. I-K-I Manufacturing supports customers in bringing products to the global marketplace through reliable production and collaborative problem-solving. Team members work in a dynamic environment that values continuous improvement, safety, and customer satisfaction.

We are seeking a highly motivated and detail-oriented professional to lead our quality assurance initiatives and ensure the highest standards of product integrity and regulatory compliance. As a key member of our management team, you will oversee quality control processes, drive continuous improvement efforts, and collaborate closely with internal departments. If you have a passion for quality, a strong technical background, and a commitment to operational excellence, we invite you to help shape the future of our innovative and fast-growing company.

Position: Quality Manager

Summary: The Quality Manager leads, develops, and manages all Quality Systems and initiatives to ensure consistent product quality and regulatory compliance across the organization.

Supervisory Responsibilities:

• Direct supervisory responsibility for Laboratory, Line Quality Control (QC), and Quality Support staff, fostering a collaborative and high-performance team environment
• Responsible for recruiting, onboarding, training, coaching, providing ongoing performance feedback, and managing disciplinary actions as needed

Duties/Responsibilities:

• Collaborates with Operations and cross-functional teams to drive continuous improvement initiatives in production and quality performance processes
• Organizational Lead for all Quality Functions including Quality Assurance, Quality Lab, and Document Control
• Leads investigations of quality non-conformances and develops, implements, and communicates corrective and preventive actions to internal and external stakeholders
• Effectively leads and mentors quality staff to deliver exceptional support and service to clients, maintaining a customer-focused approach
• Develops, implements, and continuously improves quality standard testing and evaluation processes to ensure compliance with customer and regulatory specifications
• Reviews Master Work Orders and Blending Work Orders to ensure client specifications are accurate
• Responsible for coordination and execution of client quality audits
• Regularly communicates externally with client quality contacts regarding production quality issues, including non-conformances and corrective actions
• Reports raw material quality issues to procurement for corrective action
• Responsible for sourcing and quoting quality and lab supplies/assets
• Authors, reviews, and updates Standard Operating Procedures (SOPs) related to quality processes, ensuring documentation aligns with industry best practices
• Develops and delivers training programs for quality personnel based on the IKI Quality Management System, fostering skill advancement and compliance
• Ensures adequate staffing of quality personnel
• Other duties as assigned

Required Skills and Competencies

• Understanding of GMP, EPA, and FDA regulations
• Knowledge of analytical lab testing equipment
• Experience with microbial testing preferred
• Prior experience in aerosol manufacturing preferred, but not required
• Excellent verbal and written communication skills
• Excellent organizational skills and attention to detail
• Exceptional time management skills and a strong sense of urgency
• Strong analytical and problem-solving skills
• Strong supervisory and leadership skills
• Ability to adapt to the needs of the organization and employees
• Ability to prioritize tasks and to delegate them when appropriate
• Proficient with Microsoft Office Suite

Education and Experience:

• Bachelor’s degree in Chemistry, Engineering, or a related field required
• Minimum of 5 years of progressive experience in a quality leadership role within a manufacturing environment required