QUALITY MANAGER

Mediareach Advertising; Culver City (CA); On-site; USD 110,000 - 140,000; Full time

Job summary

ARXIS seeks a Quality Manager to lead the Quality Management System (QMS), ensuring ISO 9001 compliance and driving continuous improvement across manufacturing processes. This role partners with all departments to achieve quality excellence and audit readiness for certification.

Responsibilities include leading audits, developing procedures, coaching teams, and collaborating with suppliers and customers to address quality concerns and enhance performance.

Qualifications

• Bachelor’s degree in Engineering, Manufacturing, Quality, or a related technical discipline.
• Minimum 5 years in a Quality Manager or equivalent leadership role within manufacturing.
• Proven experience maintaining ISO 9001-certified QMS and leading audits.
• Experience with internal audits, corrective action programs, and quality tools.

Responsibilities

• Lead all quality activities to meet specifications and standards.
• Own the QMS and ensure ongoing ISO 9001 compliance.
• Lead ISO certification, surveillance, and recertification audits.
• Plan, coordinate, and manage internal, customer, and third-party audits.
• Develop and maintain quality procedures, work instructions, and SOPs.
• Define and monitor quality inspections throughout manufacturing.
• Investigate customer complaints and lead CAPA and 8D investigations.
• Analyze quality metrics and drive continuous improvement.
• Train employees on quality systems and best practices.

Skills

Leadership

Quality Management

ISO 9001

Audit

Root Cause Analysis

CAPA

FMEA

Education

Bachelor’s degree in Engineering, Manufacturing, Quality, or related technical discipline

Tools

Microsoft Office

QMS Software

Job description

Company Overview

The Electronic Component Segment of ARXIS brings together the industry’s most distinguished electronics and manufacturing experts in an elite portfolio of complementary design, engineering, and manufacturing businesses. Our teams collaborate closely with customers, consulting engineer-to-engineer on the most mission-critical applications across RF and microwave, power, sensing, and advanced electronic systems. Ohmega Ticer manufactures OhmegaPly® Resistor-Conductor Material (RCM) and ships globally to leading copper clad laminators and printed circuit fabricators.

Position Function

The Quality Manager is responsible for leading and maintaining the organization's Quality Management System (QMS) to ensure compliance with ISO 9001 requirements, customer expectations, and regulatory standards. This role partners closely with all departments to drive quality excellence, process standardization, continuous improvement, and operational effectiveness. The Quality Manager serves as the site lead for ISO certification activities and is responsible for maintaining audit readiness and successful certification outcomes.

Job Duties

• Lead all quality activities to ensure products are consistently manufactured to established specifications and quality standards.
• Maintain ownership of the Quality Management System (QMS) and ensure ongoing compliance with ISO 9001 requirements.
• Serve as the primary management representative for ISO 9001 certification, surveillance audits, and recertification audits.
• Plan, coordinate, and manage internal, customer, and third-party audits.
• Develop, implement, and maintain quality procedures, work instructions, and standard operating procedures.
• Define and monitor quality inspections throughout manufacturing processes.
• Maintain documented information required for QMS compliance.
• Investigate customer complaints and lead corrective and preventive action activities.
• Lead root cause analysis and 8D investigations to address quality issues and drive continuous improvement.
• Generate and manage nonconformance and defective material reports.
• Analyze quality metrics and key performance indicators and recommend improvement actions.
• Facilitate management reviews and support achievement of annual quality objectives.
• Train employees on quality systems, procedures, and best practices.
• Collaborate with customers, suppliers, and internal teams to resolve quality concerns and improve performance.
• Promote a culture of continuous improvement throughout the organization.

Requirements

ARXIS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Education & Certification

• Bachelor’s degree in Engineering, Manufacturing, Quality, or a related technical discipline.
• ISO 9001 Auditor, Internal Auditor, ASQ Certified Quality Manager (CMQ/OE), or similar quality certification preferred.
• Additional quality certifications are a plus.

Experience

• Minimum of 5 years of experience in a Quality Manager or equivalent quality leadership role within a manufacturing environment.
• Demonstrated experience managing and maintaining an ISO 9001-certified Quality Management System.
• Proven experience leading ISO certification, surveillance, and recertification audits.
• Experience conducting internal audits and managing corrective action programs.
• Experience working in electronics, PCB, semiconductor, aerospace, defense, or other high-reliability manufacturing environments preferred.
• Familiarity / Experience with IPC Standards preferred.

Technical Skills

• Strong knowledge of ISO 9001 standards and Quality Management System requirements.
• Experience with quality tools and methodologies including 8D, CAPA, Root Cause Analysis, FMEA, SPC, and Continuous Improvement.
• Proficiency with Microsoft Office applications.
• Ability to develop and maintain quality documentation, procedures, and training programs.
• Strong analytical and problem-solving capabilities.
• Knowledge of regulatory and customer quality requirements applicable to manufacturing operations.

Leadership Skills

• Excellent written, verbal, and presentation communication skills.
• Ability to influence cross-functional teams and drive organizational change.
• Strong attention to detail and commitment to quality excellence.
• Demonstrated ability to manage multiple priorities and projects effectively.
• Proven leadership in fostering a culture of accountability, collaboration, and continuous improvement.
• Ability to coach, train, and develop employees in quality systems and best practice