Quality Manager

Insight Global; Cookeville (TN); On-site; USD 120,000 - 140,000; Full time

Job summary

Insight Global is seeking a Plant Quality Manager for a leading Tier 1 automotive manufacturing client. This role leads the quality organization, acts as the voice of the customer, and partners with production, engineering, and executive leadership to drive product quality and customer satisfaction.

You will oversee IATF compliance, lead corrective actions, analyze quality data, and manage a team of engineers and technicians in a fast-paced setting, delivering measurable improvements in quality

Qualifications

• 5+ years in Quality Management in Tier 1 automotive.
• Excellent customer-facing communication for technical topics.
• Strong analytical skills for root-cause and corrective actions.
• Proven ability to coach and develop quality teams.
• Knowledge of IATF Automotive Standards.
• Experience with customer scorecards and quality metrics.
• Thrives in high-pressure manufacturing environments.

Responsibilities

• Be the voice of the customer at the plant and lead quality discussions.
• Lead a quality organization including engineers and technicians.
• Ensure compliance with IATF standards and customer requirements.
• Analyze quality trends, determine root causes, implement actions.
• Lead audits, risk assessments, and continuous improvement initiatives.
• Collaborate with production, leadership, and regulators.

Skills

Quality Leadership

Customer communication

Data analytics

Team development

IATF Standards

Education

Bachelor's degree in Engineering

Tools

Six Sigma Tools

A3 Problem Solving

Job description

Insight Global is seeking a Plant Quality Manager for a leading Tier 1 automotive manufacturing client. This individual will serve as the primary quality leader for the plant, acting as the voice of the customer while partnering with production, engineering, and executive leadership teams. The ideal candidate will bring deep expertise in automotive quality systems, customer relationship management, and advanced problem-solving methodologies. They will lead a team of quality professionals, drive corrective action initiatives, oversee compliance with IATF and customer-specific standards, and navigate complex manufacturing challenges in a rapidly evolving automotive industry. This role is ideal for a strong, customer-facing quality leader who can translate technical issues into business solutions, build high-performing teams, and successfully operate in a fast-paced, high-pressure manufacturing environment.

Responsibilities include:

• Serve as the voice of the customer within the manufacturing plant
• Lead customer discussions regarding quality concerns, financial impacts, and corrective actions
• Manage and develop a quality organization consisting of engineers, lab technicians, and quality technicians
• Ensure compliance with IATF standards, customer requirements, and quality systems
• Analyze quality trends, identify root causes, and implement corrective actions
• Track customer scorecards, satisfaction metrics, and quality costs
• Collaborate with production, corporate leadership, and regulatory bodies
• Ensure quality standards are consistently followed across multiple departments and teams
• Lead quality audits, risk assessments, and compliance initiatives
• Address complex manufacturing challenges related to product variation, transportation defects, and evolving EV industry requirements
• Drive continuous improvement initiatives and simplify complex technical issues for stakeholders

Must Haves:

• 5+ years of Quality Management experience in a Tier 1 Automotive manufacturing environment
• Excellent communication skills interacting with customers to navigate complex technical concepts related to quality
• Strong analytics background with the ability to utilize and interpret data for root cause analysis and drive corrective actionsPeople-first leader with proven ability to coach and develop quality teams
• Knowledge of IATF Automotive Standards
• Experience managing customer complaints, scorecards, and quality metrics
• Ability to thrive in high-pressure manufacturing environments

Plusses:

• Bachelor's Degree in Engineering or related field
• Six Sigma tools/certification or A3 Problem Solving methodology
• Toyota Production System / Toyota quality methodologies, Basic VDA Core Tools knowledge

This position is a direct hire, and the salary is between $120k/yr - $140k/yr.

We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.