Quality Manager

Synectics Inc.; Abingdon (VA); Presencial; USD 95.000 - 130.000; Jornada completa

Descripción de la vacante

Synectics Inc. is seeking a Quality Manager to lead the quality program across our manufacturing operations in the United States.

You will formulate quality objectives, maintain the QMS, and ensure compliance with ISO 9001 and AISC standards while coordinating third-party inspections and audits. The role requires strong analytical and technical writing skills, attention to audit readiness, and the ability to drive CAPA and continuous improvements.

Formación

• Bachelor's degree in a technical, scientific, statistical, engineering, or related field required.
• Minimum of 5 years of directly related quality management or quality assurance experience.
• Experience with QMS, ISO standards, auditing, and manufacturing quality systems.
• Strong technical writing, training, and computer skills.
• Ability to multitask and prioritize competing responsibilities.

Responsabilidades

• Formulate and maintain quality control objectives.
• Manage and maintain the Quality Management System (QMS).
• Ensure compliance with quality standards and product specifications.
• Maintain ISO 9001 and AISC certifications through audit preparation and execution.
• Manage third-party inspections, testing, and audits.
• Review test and measurement results to verify product quality.
• Lead and drive corrective actions, CAPA, and continuous improvement initiatives.
• Travel up to 30% to other facilities, projects, and training events.

Conocimientos

Quality management

Audit & ISO

QMS documentation

Root cause analysis

Cross-functional leadership

Educación

Bachelor's degree in engineering, science, or related field

Descripción del empleo

• Formulate and maintain quality control objectives.
• Manage and maintain the Quality Management System (QMS).
• Ensure compliance with quality standards and product specifications.
• Maintain ISO 9001 and AISC certifications through audit preparation and execution.
• Manage third-party inspections, testing, and audits.
• Review test and measurement results to verify product quality.

Key Responsibilities

• Formulate and maintain quality control objectives.
• Manage and maintain the Quality Management System (QMS).
• Ensure compliance with quality standards and product specifications.
• Maintain ISO 9001 and AISC certifications through audit preparation and execution.
• Manage third-party inspections, testing, and audits.
• Review test and measurement results to verify product quality.

Quality Management

• Formulate and maintain quality control objectives.
• Manage and maintain the Quality Management System (QMS).
• Ensure compliance with quality standards and product specifications.
• Maintain ISO 9001 and AISC certifications through audit preparation and execution.
• Manage third-party inspections, testing, and audits.
• Review test and measurement results to verify product quality.

Quality Assurance & Continuous Improvement

• Manage day-to-day quality assurance activities for the production facility.
• Investigate field complaints and identify root causes.
• Develop and implement corrective and preventive actions (CAPA).
• Oversee corrective actions and continuous improvement initiatives.
• Analyze field complaints, credits, and RMA data to identify trends and improvement opportunities.
• Drive process improvements to reduce defects and customer complaints.
• Review, analyze, and trend Non-Conformance Reports (NCRs); identify root causes; and develop, implement, and monitor corrective action plans to prevent recurrence and drive continuous process improvement.

Supplier Quality Management

• Partner with Procurement to ensure supplier quality.
• Utilize receiving inspections, PPAP processes, and supplier surveillance visits.
• Monitor and evaluate vendor performance and compliance.

Documentation & Compliance

• Develop and maintain quality procedures and work instructions.
• Support other departments in developing procedures and instructions.
• Maintain quality records, reports, and documentation.
• Ensure compliance with internal quality requirements and external standards.
• Lead facility audits and maintain audit readiness.

Welding Quality & Technical Support

• Design and manage welding procedures.
• Oversee welding qualification testing processes.
• Provide technical quality expertise across the organization.
• Review and evaluate welding-related quality requirements.

Training & Employee Support

• Provide quality assurance training to employees.
• Support departments with quality-related guidance and process implementation.
• Promote quality awareness and best practices throughout the organization.

Leadership & Team Management

• Supervise and support quality personnel.
• Delegate assignments to qualified team members.
• Lead cross-functional problem-solving activities.
• Foster teamwork to achieve company goals and resolve quality issues.

Communication & Collaboration

• Communicate effectively with customers, suppliers, industry groups, and employees.
• Conduct presentations, meetings, and quality-related discussions.
• Collaborate with internal departments to achieve quality objectives.

Analytical & Problem-Solving Skills

• Lead analytical problem-solving initiatives to successful conclusions.
• Analyze quality data and trends to support decision-making.
• Investigate complex quality issues involving multiple variables.
• Apply logical reasoning and sound judgment in problem resolution.

Travel Requirements

• Travel is required up to 30% and may include visits to other company facilities, projects, training events, and cross-functional collaboration.

Required Qualifications

• Bachelor's degree in a technical, scientific, statistical, engineering, or related field; or an equivalent combination of education and experience.
• Minimum of 5 years of directly related quality management or quality assurance experience.
• Experience with QMS, ISO standards, auditing, and manufacturing quality systems.
• Strong technical writing, training, and computer skills.
• Ability to multitask and prioritize competing responsibilities.

Reasoning Ability

• Ability to apply common-sense understanding when carrying out instructions provided in written, oral, or diagram form.
• Ability to create, read, and accurately interpret documents.
• Strong problem-solving skills with the ability to manage situations involving multiple variables and changing priorities.
• Ability to analyze data and translate findings into actionable process improvements.

Physical Demands

• Perform movements such as climbing, balancing, stooping, kneeling, crouching, or crawling.
• Must be able to occasionally lift and/or move up to 20 pounds.
• Requires close vision, peripheral vision, and the ability to adjust focus.
• Ability to stand and walk for extended periods while supporting manufacturing operations.
• Frequent use of hands to finger, handle, and feel.

Safety Responsibilities

• Comply with all company safety policies, procedures, and regulatory requirements at all times.
• Promote and maintain a safe, clean, and organized work environment.
• Immediately report all injuries, incidents, near misses, and property damage to supervision.
• Identify workplace hazards and take appropriate action to eliminate or reduce risks.

Work Environment

The position is primarily office-based, with regular involvement in the manufacturing plant. Required personal protective equipment (PPE) and all plant safety procedures must be followed while in production areas.