Quality Management Specialist

University of Maryland Medical System; Bel Air (MD); On-site; USD 58,000 - 88,000; Full time

Job summary

University of Maryland Upper Chesapeake Health (UM UCH) seeks a Quality Management Specialist to drive clinical excellence and ensure adherence to best practices.

Under general supervision, you will conduct medical record reviews, support Peer Reviews, OPPE, FPPE, and analyze quality data to meet Pay for Performance targets and regulatory requirements.

The role requires a Bachelor's degree in healthcare, an active Maryland RN license, and healthcare quality certifications are preferred.

Qualifications

• Bachelor’s degree in healthcare required.
• Graduate of an accredited RN program.
• Active RN license to practice in the State of Maryland required.
• Certifications in Healthcare Quality or related field is preferred.

Responsibilities

• Drive clinical excellence to achieve quality outcomes.
• Conduct medical record reviews and identify areas for improvement.
• Facilitate Peer Reviews, OPPE, and FPPE as applicable.
• Perform quality data analysis, reviews, and reporting to meet regulatory requirements and Pay for Performance objectives.

Skills

Clinical knowledge

Verbal communication

Written communication

Interpersonal skills

Data analysis

Project management

Team collaboration

Critical thinking

Microsoft Excel

Medical terminology

Education

Bachelor's degree in healthcare

RN license (Maryland)

Healthcare quality certification (preferred)

Tools

Excel

PowerPoint

Word

Job description

Job Requirements

Company Description

University of Maryland Upper Chesapeake Health (UM UCH) offers the residents of northeastern Maryland an unparalleled combination of clinical expertise, leading-edge technology, and an exceptional patient experience.

A community-based, integrated, non-profit health system, our vision is to become the preferred, integrated health system creating the healthiest community in Maryland. We are dedicated to maintaining and improving the health of the people in our community through an integrated health delivery system that provides high quality care to all. Our commitment to service excellence is evident through a broad range of health care services, technologies and facilities. We work collaboratively with our community and other health organizations to serve as a resource for health promotion and education.

Today, UM UCH is the leading health care system and second largest private employer in Harford County. Our 3,500 team members and over 650 medical staff physicians serve residents of Harford County, eastern Baltimore County, and western Cecil County.

Quality Management Specialist

Full time, exempt, days, 8am-5pm

JOB SUMMARY

Under general supervision, this role drives clinical excellence to achieve quality outcomes and objectives. Conducts medical record reviews and identifies areas for improvement and adherence to best practices. Facilitates Medical Peer Reviews, Ongoing Professional Practice Evaluations (OPPE), and for-cause Focused Professional Practice Evaluations (FPPE). Conducts quality data analysis, reviews, and reporting to maintain regulatory requirements and driving clinical outcomes on Pay for Performance Quality programs.

Work Experience

Education & Training

Bachelor’s degree in healthcare required. Graduate of an accredited RN program. Active RN license to practice in the State of Maryland required. Certifications in Healthcare Quality or related field is preferred.

Work Orientation & Experience

Minimum of two (2) years healthcare experience required. Experience with Maryland’s Quality based reimbursement programs preferred. Previous quality management, risk management, patient safety, or performance improvement experience preferred. Proficient with QI methodologies, applications and theory. Years of experience can substitute educational requirements if applicable.

Skills & Abilities

• 1. Strong clinical knowledge and experience in an acute care setting.


• 2. Ability to develop and maintain relationships with a variety of Medical Staff leadership and members, team members, and departmental leaders.


• 3. Strong verbal and written communication skills.


• 4. Excellent interpersonal skills.


• 5. Critical thinking and advanced computer skills (Excel, PowerPoint, Word).


• 7. Knowledge of data collection and analysis.


• 8. Ability to work with statistical concepts and analysis.


• 9. Strong planning, organization and time management skills.


• 10. Ability to structure and organize multiple projects at the same time.


• 11. Ability to lead and facilitate clinical and multi-disciplinary teams.


• 12. Ability to build credibility and trust within the organization.


• 13. Strong teaming skills.


• 14. Maintaining confidentiality is required.

Benefits

Additional Information

All your information will be kept confidential according to EEO guidelines.

Compensation

• Pay Range: $42.64/hr-$64/hr


• Other Compensation (if applicable):


• Review the 2025-2026 UMMS Benefits Guide