Quality Management Program Coordinator

Ascension Health; Tulsa (OK); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Health coverage

403(b) matching

PTO & holidays

Tuition assistance

Professional development

Employee assistance program

Parental leave

Adoption assistance

Pet insurance

Transportation savings

Job summary

Ascension St. John's Medical Center in Tulsa, OK is seeking a Total Quality Management specialist to support compliance and policy lifecycle. You will review quality reports, coordinate cross-functional meetings, and manage documentation from agendas to minutes.

The role emphasizes collaboration with policy owners and department heads, ensuring accurate, audit-ready records and timely renewals through the corporate approval process. Full-time, daytime schedule.

Qualifications

• High School diploma or equivalent or 1 year of relevant job-specific experience.
• Licensure/certification can be used in lieu of education or experience, if applicable.
• Experience managing policies, procedures, and forms is desired.
• OPPE experience is helpful.

Responsibilities

• Review the weekly quality management report to ensure compliance with healthcare standards.
• Coordinate cross-functional review meetings with policy owners and department heads.
• Manage meeting documentation, including agendas, minutes, and action items.
• Maintain professional communication with document owners and executive approvers to guide renewals through the approval lifecycle.

Skills

Policy management

PolicyStat

Organizational skills

Tech-savvy

OPPE experience

Education

High School diploma or equivalent

Tools

PolicyStat software

Job description

Your future role at a glance

Location: Tulsa, OK

Facility: Ascension St. John's Medical Center

Department: Total Quality Management

Schedule: Full-Time, Monday-Friday, 8:00am-4:00pm

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 97,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.

Benefits that help you thrive

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options

• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance

• Time to recharge: pro-rated paid time off (PTO) and holidays

• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning

• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources

• Family support: parental leave, adoption assistance and family benefits

• Other benefits: optional legal and pet insurance, transportation savings and more

How you’ll make an impact in this role

• Compliance Report Analysis: Review the weekly quality management report to proactively identify upcoming or past-due forms, internal policies, and hospital clinical procedures requiring revision, ensuring absolute compliance with healthcare regulatory standards.

• Cross-Functional Meeting Coordination: Convene and lead collaborative review meetings with policy owners, department heads, and multidisciplinary hospital staff to systematically execute mandatory documentation updates.

• Committee Administration: Manage all aspects of meeting documentation, including building strategic agendas, taking precise, audit-ready meeting minutes, and tracking action items through completion.

• Stakeholder Communication & Follow-Up: Serve as the primary quality liaison by maintaining professional, continuous communication with document owners and executive approvers to guide renewals seamlessly through the formal approval lifecycle.

What minimum requirements you’ll need

Education:

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.

• Note: Required professional licensure/certification can be used in lieu of education or experience,if applicable.

What additional preferences we're seeking

• Experience managing policies, procedures, and forms is desired

• Excellent organization skills, technologically savvy and experience with PolicyStat a plus

• Experience with Ongoing Professional Practice Evaluation (OPPE) is helpful

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf) poster or EEO Know Your Rights (Spanish) (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRightsSp6.12.pdf) poster.

Fraud prevention notice

Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.

E-Verify statement

Employer participates in the Electronic Employment Verification Program. Please click here (https://www.e-verify.gov/about-e-verify) for more information.