Quality Lead — Paper & Packaging Testing

Smurfit-Westrock; Battle Creek (MI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Safety culture

Comprehensive training and development

Competitive salary

Benefits package including medical, 41

Job summary

Smurfit Westrock is seeking a Lead Quality Technician for our Michigan operations. You will perform paper quality tests, visual inspections, and sample preparation, recording data and ensuring timely testing with minimal supervision.

Reporting to the Mill Technical Manager, you will support trials, calibrate lab equipment, and communicate clearly with production teams to resolve quality issues and promote safety and compliance daily.

Qualifications

• High school diploma or equivalent with a technical/quality background or professional certification/training.
• 1 year of relevant work experience in paper and packaging preferred.
• Strong computer skills including Production Management Systems; Panther experience preferred.
• Excellent verbal and written communication skills.
• Able to work in a paper mill environment with lifting, walking, and adaptation to hot and dusty conditions.

Responsibilities

• Gather and prepare samples from completed reels for visual and lab equipment testing.
• Assist in running trials and sampling from other facilities and corporate labs.
• Help install, calibrate and maintain lab equipment.
• Communicate effectively with production crews, supervisors, managers and site leadership regarding quality concerns.
• Complete projects and development activities to prepare for operation positions as vacancies occur.
• Initiate and/or assist in troubleshooting and problem-solving issues affecting quality.
• Actively promote safety and environmental compliance.

Skills

Communication skills

Verbal communication

Written communication

Computer literacy

Panther experience

Education

High school diploma or equivalent

Technical/quality background or professional certification/training

Tools

Panther Production Management System

Job description

Smurfit Westrock is seeking a Lead Quality Technician for our Michigan operations. You will perform paper quality tests, visual inspections, and sample preparation, recording data and ensuring timely testing with minimal supervision.

Reporting to the Mill Technical Manager, you will support trials, calibrate lab equipment, and communicate clearly with production teams to resolve quality issues and promote safety and compliance daily.