Quality Lead - 2nd Shift (QA & Compliance)

Maker's Pride; Grand Rapids (MI); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health/dental/vision insurance

Flex spending accounts

Short & long-term disability

Paid holidays and vacation

Bonus opportunities (referral, etc.)

Job summary

Maker's Pride is seeking a Quality Lead for the 2nd shift to act as QA point of contact when supervision isn’t available. You will manage QA programs, back up documentation review, and support customer complaint investigations while ensuring data accuracy across systems.

The role includes leading hold program ownership, verifying IRs/QNs, and coordinating with the QA team to meet regulatory and company standards. Weekend work may be required on occasion.

Qualifications

• Solid understanding of quality systems, holds holds, investigations, complaint handling and documentation.

Responsibilities

• Maintain and verify the hold log, lead hold meetings, ensure documentation and follow-through.
• Verify quality of IRs and QNs, close issues or assign as needed.
• Act as program owner for QA and provide backup across QA roles.
• Monitor QA Technicians performing in-process QA checks.
• Participate in Internal Audits and GMP Audits.
• Oversee incident reports and RCA-CAPAs.
• Support in mock traces/recalls and product qualification activities.
• Follow GMPs and safety regulations at all times.

Skills

Quality systems

Audits

Documentation

Team coordination

Education

High school diploma or GED

Associate degree in science (preferred)

Tools

MS Office Suite

SAP

Job description

Maker's Pride is seeking a Quality Lead for the 2nd shift to act as QA point of contact when supervision isn’t available. You will manage QA programs, back up documentation review, and support customer complaint investigations while ensuring data accuracy across systems.

The role includes leading hold program ownership, verifying IRs/QNs, and coordinating with the QA team to meet regulatory and company standards. Weekend work may be required on occasion.