Quality Lead

Lakeside Book Company; Hagerstown (MD); On-site; USD 53,000 - 69,000; Full time

Job summary

Lakeside Book Company is seeking a Quality Lead to act as a senior technical resource within the Quality department. You will provide hands-on inspection support, guidance, and coordination across manufacturing operations, serving as the main liaison between Quality and shop floor Supervisors.

This working lead role emphasizes quality standards, customer specifications, inspection requirements, and problem resolution.

Qualifications

• Senior technical resource in Quality; provides inspection support and guidance.
• Coordinate Quality workflow and prioritize inspections.
• Identify defects and stop production when quality fails.
• Assist root-cause analysis and corrective actions.

Responsibilities

• Serve as go-to Quality resource on the production floor, providing guidance on quality standards and inspection requirements.
• Partner with department Supervisors and production teams to resolve quality concerns.
• Perform quality inspections and review job specifications to ensure products meet customer requirements.
• Identify defects and nonconforming product, with authority to stop production when quality requirements are not met.
• Assist with investigating quality issues, identifying root causes, and supporting corrective actions.
• Help coordinate daily Quality workflow and inspection priorities on the floor when management is unavailable.
• Support training and development of Quality team members.

Job description

Salary Range: $25.75 - $33.25

QUALITY LEAD

Position Summary

The Quality Lead serves as a senior technical resource within the Quality department, providing hands‑on quality inspection support, guidance, and coordination across manufacturing operations. This position acts as a primary liaison between Quality and department Supervisors and serves as the go‑to resource for questions regarding product quality, customer specifications, inspection requirements, and quality processes.

The Quality Lead performs inspection responsibilities while also helping coordinate Quality workflow, investigate quality concerns, support problem resolution, and ensure established quality standards are consistently applied throughout the manufacturing process. When Quality management is not present, the Quality Lead serves as the primary Quality resource on the production floor.

This is a working lead position and does not have formal supervisory responsibility.

• Serve as a go‑to Quality resource on the production floor, providing guidance on quality standards, customer specifications, inspection requirements, and quality processes.
• Partner with department Supervisors and production teams to identify, communicate, and resolve quality concerns throughout the manufacturing process.
• Perform quality inspections and review job specifications to ensure products meet customer requirements and established quality standards.
• Identify defects and nonconforming product, with the authority to stop production or place work on hold when quality requirements are not being met.
• Assist with investigating quality issues, identifying root causes, and supporting corrective actions to prevent recurring problems.
• Help coordinate daily Quality workflow and inspection priorities and serve as the primary Quality resource on the floor when Quality management is unavailable.
• Support the training and development of Quality team members while promoting consistent quality and safety standards across the operation.