Quality Lab Technician

Accoya® North America; Kingsport (TN); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading wood technology company in Kingsport, Tennessee is seeking a Lab Technician to perform quality operations including analytical testing and inspections. The ideal candidate will have a high school diploma and at least two years of lab experience. Responsibilities include developing quality management systems and ensuring material compliance. Join us at a company dedicated to sustainable practices in wood technology.

Qualifications

• Minimum two years of experience in a manufacturing laboratory environment.
• Experience in QA/QC including inspections and testing.
• Knowledge of QMS principles.

Responsibilities

• Perform quality operations through laboratory testing and inspections.
• Develop capability in the Quality Management System.
• Inspect incoming wood for defects and compliance.

Skills

Analytical testing

Data collection

Quality assurance

Problem-solving

Education

High School Diploma or equivalent

Tools

NIR

GC

HPLC

Titrations

Job description

Accoya USA continues growing, currently seeking a Lab Technician/QC.

Quality/Lab Technician - Testing, Inspections & eQMS Support

Perform quality operations through laboratory testing, incoming and shop‑floor inspections, data collection and reporting, nonconformance (NC) investigation support, and field studies. Develop capability in the Quality Management System (QMS) and support implementation and maintenance of the electronic QMS (eQMS).

Responsibilities

• Prepare and assemble samples for analysis using methods such as NIR, GC, KF, HPLC, and titrations.
• Perform or support testing and inspection activities related to wood and product quality (e.g., internal color, density, acetyl content, residual acetic acid) in accordance with approved methods.
• Maintain complete, traceable, audit‑ready records of tests, results, and samples.
• Inspect incoming wood/boards for damage, defects, and specification compliance; record results accurately.
• Conduct shop‑floor inspections of physical materials and processes to verify adherence to procedures, internal agreements, and safety requirements.
• Provide on‑the‑spot guidance to operators and team members to reinforce requirements and prevent repeat issues.
• Escalate major damage or discrepancies in size/quantity to the QA/QC Manager and Purchasing.
• Gather, organize, trend, and file quality data from inspections, testing, and field studies.
• Communicate results clearly to stakeholders; Escalate findings when needed to ensure timely action and visibility.
• Identify and evaluate abnormal batches (visual, chemical, dimensional, or process‑related).
• Support NC investigations and containment activities; assist with documenting outcomes and follow‑up actions.
• Notify the QA/QC Manager promptly of deviations and out‑of‑spec conditions.
• Support field studies by collecting observations and performance data, documenting conditions, and assisting with analysis and reporting.
• Monitor and maintain inventory of required chemicals and consumables.
• Support maintenance and basic upkeep of lab equipment; report equipment issues promptly.
• Maintain strict awareness of health and safety practices during all lab and shop‑floor activities.
• Learn and support QMS processes including document control, training records, NC/CAPA workflows, and eQMS implementation and maintenance, under guidance of the QA/QC Manager.

Required Education

• High School Diploma or equivalent

Knowledge / Experience

• Minimum two (2) years of experience in a manufacturing laboratory environment.
• Experience in QA/QC (inspections, testing, data recording).
• Experience participating in or supporting audits.
• Working knowledge of QMS principles (procedures, records, compliance expectations).

Abilities and Behaviors Needed

• Open to Coaching: Participates in training, engages with all team members positively, and desires to grow professionally in support of the team.
• Technical capability and learning agility: Quickly learns and executes new methods and systems (testing procedures and eQMS).
• Information collection and analysis: Gathers complete data, checks facts, and evaluates results from multiple angles.
• Quality mindset: Holds high standards and consistently follows instructions and safety requirements.
• Self‑motivated and independent: Productive with minimal supervision; completes work and escalates issues appropriately.
• Attention to detail and data discipline: Executes procedures precisely; keeps accurate, organized, traceable records.
• Ability to follow safety rules and standards for the company.
• Arrive at work on time, as scheduled, consistently, reliably, for each shift.
• Understand and follow directions/instructions from supervisors.

Success Measures

• Accurate inspections/testing with clean, complete documentation.
• Timely escalation of deviations and clear communication of results.
• Effective support of NC investigations and field studies.
• Reliable lab readiness (supplies available, equipment functional, safety compliant).
• Steady progression in QMS/eQMS competence and ownership of assigned tasks.

About Accsys Technologies PLC

Accsys Technologies PLC is a fast‑growing business with a purpose: changing wood to change the world. We combine chemistry, technology and ingenuity to make high performance wood products that are extremely durable and stable, opening new opportunities for the built environment. By doing so, we give the world a choice to build sustainably.

Accsys transforms fast‑growing, certified sustainable wood into durable, stable, non‑toxic wood products with characteristics that match or better those of man‑made, intensely resource‑depleting and heavily carbon‑polluting alternative building materials.

Physical Profile Requirements

The position will require ascending or descending ladders, stairs, scaffolding, ramps, moving in different positions to accomplish tasks in various environments including tight and confined spaces, remaining in a stationary position, often standing or sitting for prolonged periods, moving to accomplish tasks or moving from one worksite to another, adjusting or moving objects up to 50 pounds in all directions, lifting or carrying objects up to 25 pounds, regularly communicating with others to exchange information, repeating motions that may include the feet, legs, hips, back, wrists, hands and/or fingers, operating machinery and/or power tools, operating motor vehicles or heavy equipment, assessing the accuracy, neatness and thoroughness of the work assigned. Must be capable of operating a standard ½‑ton pick‑up for occasional delivery and pick‑up of materials and personnel and hold a valid, unrestricted motor vehicle operator’s license issued by the state of residence, and the manual dexterity necessary to operate a standard desktop computer keyboard. Work may be performed in low temperatures, high temperatures, outdoor elements such as precipitation and wind, noisy environments, and with hazardous conditions, in small and/or enclosed spaces.

Equal Opportunity Employer

Accoya USA is an Equal Opportunity Employer which recruits, hires, trains, and promotes qualified candidates regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. We are committed to a work environment where everyone can feel safe, be themselves and together help change wood to change the world. Join us.