Quality Intern: Docs, Audits & Process Improvement

Cagayan State University; Knoxville (TN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance with dental and

Tuition reimbursement

401(k) retirement plan

Flexible time off and parental leave

Employee resource groups

Job summary

Cagayan State University in Knoxville, TN seeks a motivated starter to support document control and quality improvement initiatives. You will revise, review, and publish documents, learn management system standards, and collaborate with suppliers and the distribution center to address quality concerns.

This role emphasizes learning auditing techniques, documenting findings, and contributing to continuous improvement while adhering to safety and ethical requirements.

Qualifications

• Pursuing a Bachelor’s degree in CS, Engineering, Business, or a related discipline.
• Legal authorization to work in the United States. Sponsorship will not be provided for this position.
• Ability to organize information and maintain accurate documentation.
• Clear written and verbal communication skills.
• Ability to collaborate respectfully with colleagues, suppliers, and cross‑functional partners.
• Willingness to learn quality standards, auditing practices, and inspection techniques.
• Basic proficiency with Microsoft Suite.
• Coursework or practical experience related to quality, engineering, manufacturing, supply chain, data analytics, or a related area.
• Interest in quality, manufacturing, engineering, operations, supply chain, data, or continuous improvement.

Responsibilities

• Support document control activities by revising, reviewing, and publishing new or updated documents.
• Identify opportunities to strengthen document-control and audit-related processes.
• Learn applicable management system standards and evaluate processes and procedures for potential improvement.
• Develop auditing skills and assist with internal process audits.
• Collaborate with suppliers to address quality concerns identified during manufacturing.
• Partner with the distribution center to help resolve supply chain quality issues.
• Learn inspection methods and provide inspection support when needed.
• Explore and recommend practical ways artificial intelligence could improve quality processes.
• Document findings clearly and communicate progress to relevant team members.
• Participate in continuous‑improvement activities while following applicable safety, quality, and ethical requirements.

Skills

Clear communication

Team collaboration

Organizational skills

Microsoft Suite

Education

Pursuing Bachelor's degree in CS/Engineering/Business

Tools

Microsoft Office

Job description

Cagayan State University in Knoxville, TN seeks a motivated starter to support document control and quality improvement initiatives. You will revise, review, and publish documents, learn management system standards, and collaborate with suppliers and the distribution center to address quality concerns.

This role emphasizes learning auditing techniques, documenting findings, and contributing to continuous improvement while adhering to safety and ethical requirements.