Quality Improvement Specialist - MIHP

MPHI; Michigan; Remote; USD 64,000 - 97,000; Full time

Job summary

MPHI is seeking a Quality Improvement Specialist for the MIHP program. This remote position requires overseeing the certification process and enhancing service quality for maternal and infant health. Candidates must have a bachelor's degree and at least four years of relevant experience.

Qualifications

• Minimum four years of professional experience in maternal and child health required.
• Experience in project management and quality improvement projects is essential.
• Preferred experience addressing health needs of at-risk communities.

Responsibilities

• Oversee the Provider Application Process and Certification Review for MIHP agencies.
• Conduct quality improvement efforts and support internal processes.
• Collaborate with MDHHS and external stakeholders to improve maternal and infant health services.

Skills

Knowledge of Medicaid and Medicaid Health Plans

Ability to lead successful quality improvement projects

Proficient in Excel

Effective communication

Education

Bachelor's degree in any major

Job description

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MPHI is a Michigan-based and nationally engaged, non-profit public health institute. We are a team of teams, process and content experts, dedicated to building A world where tomorrow is healthier than today!

Title: Quality Improvement Specialist - MIHP

$64,604.80 - $96,428.80 / Posted Thru: 5/21/2025

Location: 100% Remote / Must live and work in the state of MI.

Purpose: The MIHP Quality Improvement Specialist will oversee the Provider Application Process and Certification Review process of the Maternal Infant Health Program (MIHP) agencies. This Specialist will conduct quality improvement efforts to improve and support the internal processes of the MDHHS MIHP and of services being rendered by MIHP agencies statewide. This Specialist will perform project coordination responsibilities under the guidance of the Maternal Infant Health Unit Manager and Perinatal and Infant Health Section Manager. The MIHPQuality Improvement Specialist will coordinate and support the program’s strategic planning, implementation, monitoring, collaboration, and evaluation, and serve as a liaison on behalf of the MDHHS MIHP with internal and external programs and staff.

Duties and Responsibilities:

• Collaborate and consult with MDHHS Maternal Infant Health Program Team members and agencies statewide.
• Coordinate and guide activities related to the MIHP Provider Application Process and Certification Review.
• Prepare and submit required reports for the MIHP and conduct any surveys or studies necessary for the completion of reports or program implementation.
• Report issues or concerns to the unit and section managers.
• Collect and maintain program data necessary to meet program implementation and reporting requirements.
• Present information, provide technical assistance, operational guidance, and consultation for the Maternal Infant Health Program.
• Provide or arrange for necessary consultation, and arrange/support logistic arrangements (agenda, meeting notes, literature research, and presenters as needed).
• Work in partnership and collaboration with other units within MDHHS and external stakeholders to facilitate the quality improvement of the Maternal Infant Health Program.
• Analyze program operations and recommend modifications of policies and/or procedures to improve program processes, impact, and stakeholder satisfaction.
• Coordinate MIHP home visiting strategies that align with the Advancing Healthy Births plan, the statewide strategy to integrate interventions to address gaps in health and wellbeing for mothers and infants.
• Provide quality improvement guidance to assigned Regional Perinatal Quality Collaboratives (RPQCs)
• Represent the department at external work groups and meetings.
• Represent the unit, section and division on internal committees and work groups.
• Always represent the best interests of MDHHS and MPHI.
• Other duties as assigned.
  
  
  

Qualifications/Requirements:

Education: Possession of a bachelor’s degree in any major is required.

Experience: A minimum of four years of professional experience in maternal and child health is required. At least four years of project management experience and/or experience in successfully implementing quality improvement projects is required. Preferred experience in addressing maternal and child health needs of communities at risk of poor health outcomes.

Important Skills and Characteristics:

• Possess a valid driver’s license.
• Knowledge of and ability to relate social factors that influence health to program and service practice.
• Knowledge of Medicaid and Medicaid Health Plans
• Knowledge of the scope, objectives, functions, and principles of maternal and child health
• Experience improving disparities in health outcomes.
• Experience improving population health via a case management framework.
• Ability to lead successful quality improvement projects.
• Ability to plan and conduct meetings.
• Proficient in maintaining records, preparing reports and correspondence related to the work.
• Proficient in Excel.
• Effectively able to communicate with others both written and verbally.
• Ability to maintain favorable public relations
  
  
  

Work Environment and Physical Requirements: General office and remote office setting. Requires some travel across the state and to the central office for in ‐ person meetings. Moderate physical demand.

RESPONSIBILITY FOR THE WORK OF OTHERS: No assigned responsibility .

IMPACT ON PROJECTS, SERVICES AND OPERATIONS: This position has a direct impact on the quality of services provided by MPHI to MDHHS.

Required

REQUIRED COMMUNICATION

Contact Person/Group

Frequency

Purpose

Supervisor

Daily

Supervision

Internal Partners

As Needed

Collaboration

External Stakeholders

As Needed

Collaboration

"For purposes of employment standards, this classification is “E xempt” from overtime provisions of the fair Labor Standards Act."

MPHI works with you to promote health for everyone. Together, we will build a world where tomorrow is healthier than today!

MPHI is an EEO employer that participates with e-verify.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Quality Assurance

• Industries

  Public Policy Offices

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