Quality Improvement Specialist II, Learning Networks

Cincinnati Children's; United States; On-site; USD 82,000 - 104,000; Full time

Job summary

Cincinnati Children’s is seeking a Quality Improvement Facilitator to join the Anderson Center Health System Excell team. You will plan and facilitate work sessions, coordinate learning initiatives, and drive evidence-based care through expert facilitation and strategic improvement goals.

In this full-time, day-shift role, you will coach teams, support change management, and provide trusted guidance to faculty and staff as they implement PDSA cycles, measures, and data systems across projects.

Qualifications

• Bachelor’s degree in a related field.
• 2+ years of work experience in a related job discipline.
• Experience with PI, CQI, Six Sigma, Lean or TQM techniques.

Responsibilities

• Work Sessions: planning and facilitation for meetings including large group sessions, calls, and expert meetings.
• Planning and Coordination: drive change with faculty to identify evidence-based care and plan learning sessions.
• Customer Service: provide expert client service as a consultant to quality improvement teams using QI methods.
• Teamwork: develop connectedness with peers and coach staff and students in QI methodologies.
• Coaching and Support: develop learning objectives, approve pre-work and evaluate learning sessions.

Skills

CQI experience

Six Sigma

Lean

TQM techniques

Facilitation

Education

Bachelor’s degree in a related field

Job description

JOB RESPONSIBILITIES

• Work Sessions- Provide planning and facilitation for meetings including large group learning sessions, conference calls, and expert meetings. Design work sessions with a specific focus or intent. Drive consensus to finalize the charter, measures and interventions to help teams obtain results. Keep meetings focused and moving, and ensure even participation. Build cohesiveness to achieve results and guide the teams to perform at the highest level possible. Provide expert level meeting facilitation for project teams, including agendas and outcomes. Facilitate the planning and execution of PDSAs. Facilitate the development of strategic improvement goals.

• Planning and Coordination- Drive change by working with faculty and content experts to identify evidence-based care. Work with leaders and management to plan and lead planning group meetings. Orient group to the process and their roles and responsibilities. Coordinate learning sessions with guidance from management and faculty. Develop learning session agendas. Support recruitment of participants by interacting with client and interested teams.

• Customer Service- Provide expert customer service as a consultant to quality improvement teams utilizing CCHMC improvement science methodology and tools, reliability science, expert level facilitation, and change management methodologies including team building, leadership development, and will building. Understand the aims and scope of the work. Identify and implement QI data driven strategies to ensure team’s success. Be present in areas supported. Provide project management for improvement teams, strategic planning sessions, and other organizational meetings.

• Teamwork- Develop connectedness with peers to develop a strong working team. Assist staff and students in successful understanding of QI methodology and completion of assigned projects. Provide coaching to develop strong team leaders. Provide coaching services to improvement science students to assist them in the learning and application of QI methods, models and theories.

• Coaching and Support- Provide coaching and support for quality improvement teams and contribute to strategic planning. Coordinate and contribute to the development of learning objectives for all activities and provide final approval for all pre-work, learning session and Action Period call materials. Develop Learning Session evaluations. Teach and train at learning sessions.

Coach and train internal and external team members in quality improvement methods. Assist in the design and execution of quality improvement projects. Serve as a consultant to faculty and staff to develop the charter, KDD, measures, PDSA cycles and data systems.

JOB QUALIFICATIONS

• Bachelor’s degree in a related field

• 2+ years of work experience in a related job discipline

• Experience with PI, CQI, Six Sigma, Lean or TQM techniques

Primary Location

Offices at Vernon Place

Schedule

Full time

Shift

Day (United States of America)

Department

Anderson Ctr Health Sys Excell

Employee Status

Regular

FTE

1

Weekly Hours

40

*Expected Starting Pay Range

*Annualized pay may vary based on FTE status

$81,723.20 - $104,208.00

About Us

At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s.

Cincinnati Children’s is:

• Recognized by U.S. News & World Report as a top 10** **best Children’s Hospitals in the nation for more than 15 years

• Consistently among the top 3 Children’s Hospitals for National Institutes of Health (NIH)Funding

• Recognized as one of America’s Best Large Employers (2025) , America’s Best Employers for New Grads (2025)

• One of the nation’sAmerica’s Most Innovative Companiesas noted by Fortune

• Consistently certified as great place to work

• A Leading Disability Employeras noted by theNational Organization on Disability

• Magnet® designated for the fourth consecutive time by theAmerican Nurses Credentialing Center (ANCC)

We Embrace Innovation—Together. We believe in empowering our teams with the tools that help us work smarter and care better. That’s why we support the responsible use of artificial intelligence. By encouraging innovation, we’re creating space for new ideas, better outcomes, and a stronger future—for all of us.

Comprehensive job description provided upon request.

Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability