Quality Improvement Specialist – Behavioral Health

Integrated Services for Behavioral Health; Hillsboro (OH); On-site; USD 57,000 - 70,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Short-term Disability

Long-term Disability

401K with employer match

Employee Assistance Program

Job summary

Integrated Services for Behavioral Health in Central Ohio is seeking a Quality Specialist to support development, implementation, and evaluation of quality improvement initiatives across our organization. You will collaborate with clinical, operational, and administrative staff to monitor performance metrics and promote continuous improvement.

The role requires at least two years of healthcare quality experience, familiarity with EHRs, regulatory standards, and quality methodologies such as PDSA

Qualifications

• Bachelor’s degree in public health, Health Administration, Psychology, Social Work, Nursing, or related field is required.
• Master’s degree in healthcare administration, Public Health, Social Work, or related field preferred.
• At least 2 years of experience in a healthcare or behavioral health quality improvement setting is required.
• Experience with quality improvement methodologies (e.g., Lean, Six Sigma, PDSA) is required.
• Experience using electronic health records (EHRs) and quality reporting tools is required.
• Experience with regulatory and accreditation requirements (CARF, Medicaid, Medicare, HIPAA, etc.) is required.
• 2 years of experience in data analysis platforms required.
• Strong analytical and critical thinking skills are required.
• Excellent written and verbal communication skills are required.
• Demonstrated ability to work collaboratively with interdisciplinary teams is required.
• Must be able to operate in an Internet-based, automated office environment is required.
• Knowledge of behavioral health service delivery systems and payers is preferred.
• A certificate in healthcare quality (e.g., CPHQ, Lean Six Sigma) is preferred.

Responsibilities

• Collect, analyze, and report data related to quality indicators, outcome measures, and client satisfaction surveys.
• Assist in the preparation of internal and external audits, including documentation review, chart audits, and regulatory surveys.
• Support compliance with accreditation and licensing standards (e.g., CARF, state Medicaid agency, MCOs, etc.).
• Support quality improvement projects, including Plan-Do-Study-Act (PDSA) cycles and root cause analyses.
• Implement quality improvement efforts in the OhioRISE program, ensuring compliance with policies and contractual obligations.
• Monitor and track corrective action plans (CAPs) and follow up on identified areas of improvement.
• Assist in developing and updating quality-related policies, procedures, training materials, and documentation tools.
• Participate in and help coordinate quality committee meetings, including agenda preparation, minutes, and follow-up activities.
• Develop dashboards and visualizations for internal reporting to track progress on quality and compliance benchmarks.
• Collaborate with clinical teams to ensure documentation and service delivery meet payer and regulatory requirements.
• All other duties as assigned

Skills

Quality improvement

Data analysis

EHR systems

Regulatory compliance

Lean Six Sigma

PDSA cycles

Interdisciplinary collaboration

Communication skills

Education

Bachelor’s degree in public health/health administration/psychology/social work/nursing

Master’s degree preferred

Tools

CARF compliance tools

Job description

Integrated Services for Behavioral Health in Central Ohio is seeking a Quality Specialist to support development, implementation, and evaluation of quality improvement initiatives across our organization. You will collaborate with clinical, operational, and administrative staff to monitor performance metrics and promote continuous improvement.

The role requires at least two years of healthcare quality experience, familiarity with EHRs, regulatory standards, and quality methodologies such as PDSA