Quality Improvement Specialist

Corewell Health; Southfield (MI); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Comprehensive benefits

On-demand pay

Retirement options

Job summary

Corewell Health is seeking a Quality Improvement Specialist to advance quality, safety, and operational excellence. You will partner with clinical and non‑clinical teams to identify improvement opportunities, analyze performance data, and lead change initiatives that measurably improve patient care and experience.

The role supports both clinical and non‑clinical areas and requires collaboration across departments.

Qualifications

• Associate’s degree or equivalent in healthcare related field.
• 2 years of Quality improvement, performance improvement, project management or similar role.
• Bachelor's degree or equivalent in healthcare related field (preferred).
• RN – State of Michigan (preferred).
• 1 year of participation on improvement initiatives (preferred).
• CRT-At least one Certification from preferred list - IHI, IHI Open School (preferred).
• CPHQ - NAHQ certification (preferred).

Responsibilities

• Supports and drives improvement activities for accountable areas based on organizational priorities (project management, measurable deliverables, milestones, and data informed strategy).
• Serves as a liaison between various departments across the Corewell Health System. Communicates, collaborates, networks with and acts as a change agent to key stakeholders. Also ensures continuity and coordination of services with appropriate utilization of resources. Responsible for stakeholder management across collaboration within dept and organizational resources.
• Drives continuous assessment and improvements using appropriate tools and methodology within the business, assists stakeholders and process owners in prioritizing improvement opportunities.
• Competent at improvement science to drive quality performance in regulatory, accreditation and publicly reported programs.
• Analyze, interpret and communicate benchmarked quality data and trends to identify opportunities and improve outcomes.
• Continuously develop quality improvement knowledge and skills for the organization.
• Support strategic quality goal setting to influence strategic priorities.
• Support compliance of accreditation/TJC for quality chapters.

Skills

Quality improvement

Project management

Performance improvement

Education

Associate's degree

Bachelor's degree

RN license (Michigan)

Job description

This role follows a hybrid work model, with an expectation of approximately two days per week on site. On-site requirements may vary based on business needs, team meetings, training, and operational priorities.

Are you passionate about transforming healthcare through data, collaboration, and continuous improvement? Join Corewell Health as a Quality Improvement Specialist and play a key role in advancing quality, safety, and operational excellence across the organization. In this dynamic position, you'll partner with clinical and non-clinical teams to identify opportunities for improvement, lead meaningful change initiatives, analyze performance data, and help drive measurable outcomes that enhance the care and experience of the patients and communities we serve.

Supports projects throughout the organization including both clinical and non-clinical areas to accomplish measurable quality improvement. Analyzes and measures the effectiveness of existing processes and helps to develop sustainable, repeatable and quantifiable clinical quality improvement. Collects and analyzes process and quality data to initiate, develop, and recommend operational practices and procedures that focus on enhanced quality outcomes.

Essential Functions

• Supports and drives improvement activities for accountable areas based on organizational priorities (project management, measurable deliverables, milestones, and data informed strategy).
• Serves as a liaison between various departments across the Corewell Health System. Communicates, collaborates, networks with and acts as a change agent to key stakeholders. Also ensures continuity and coordination of services with appropriate utilization of resources. Responsible for stakeholder management across collaboration within dept and organizational resources.
• Drives continuous assessment and improvements using appropriate tools and methodology within the business, assists stakeholders and process owners in prioritizing improvement opportunities.
• Competent at improvement science to drive quality performance in regulatory, accreditation and publicly reported programs.
• Analyze, interpret and communicate benchmarked quality data and trends to identify opportunities and improve outcomes.
• Continuously develop quality improvement knowledge and skills for the organization.
• Support strategic quality goal setting to influence strategic priorities.
• Support compliance of accreditation/TJC for quality chapters.

Qualifications

Required

• Associate’s degree or equivalent in healthcare related field
• 2 years of Quality improvement, performance improvement, project management or similar role

Preferred

• Bachelor's degree or equivalent in healthcare related field
• RN – State of Michigan
• 1 year of participation on improvement initiatives
• CRT-At least one Certification from preferred list - Institute for Healthcare Improvement (IHI), IHI Open School
• CRT-Professional in Healthcare Quality, Certified (CPHQ) - NAHQ National Association for Healthcare Quality Certified Professional in Healthcare Quality (CPHQ)

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Corewell Health Southfield Center - 26901 Beaumont Blvd

Department Name

QSE Quality Management - Corporate

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

40

Hours of Work

8 a.m. - 5 p.m.

Days Worked

Monday to Friday

Weekend Frequency

N/A

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug‑free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on‑site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.