Quality Improvement Program Manager, Computed Tomography

Akumin; Town of Florida (NY); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental, and vision insurance

401(k) with employer match

Paid holidays and PTO

Job summary

Akumin, a national provider of outpatient radiology and oncology services, seeks a Quality Program Manager to advance patient safety and regulatory compliance across its imaging network. In this role you will lead quality improvement initiatives, support accreditation readiness, conduct audits, and partner with operations to drive continuous improvement using data and healthcare best practices.

The ideal candidate has a bachelor’s degree, at least three years of healthcare operations experience,

Qualifications

• Bachelor's degree or equivalent experience.
• 3+ years of healthcare operations experience.
• Experience with quality improvement in radiology/healthcare.
• Knowledge of Joint Commission, OSHA, FMEA, CQI principles.
• Strong communication and collaboration skills.

Responsibilities

• Lead quality improvement initiatives across imaging centers.
• Support accreditation readiness and regulatory compliance efforts.
• Conduct audits and assessments and report findings.
• Partner with operational leaders to implement solutions.
• Track and manage multiple quality improvement projects within timelines and budgets.
• Educate teams on standards and best practices.

Skills

Quality improvement

Audits

Data analysis

Regulatory compliance

Project management

Education

Bachelor's degree or equivalent experience

Job description

Location: Florida residency is required. The ideal candidate will have comprehensive expertise in Cardiac/Coronary CTA (CCTA), including beta blocking, scan acquisition, workflow optimization, patient management, and coronary imaging best practices. Akumin is a leading provider of outpatient radiology and oncology services, partnering with top hospitals and health systems nationwide to deliver advanced diagnostic imaging and exceptional patient care close to home. With a national footprint, cutting-edge technology, and a strong commitment to innovation and patient‑centered care, our teams play a vital role in improving outcomes for millions of patients each year.

About the Role

The Quality Program Manager plays a critical role in advancing Akumin's commitment to operational excellence, patient safety, and regulatory compliance across our national network of imaging centers and healthcare services. This position leads quality improvement initiatives, supports accreditation readiness efforts, conducts audits and assessments, and partners with operational leaders to drive continuous improvement. The successful candidate will leverage data, analytics, and healthcare quality best practices to identify opportunities, implement solutions, and ensure consistent adherence to Joint Commission, OSHA, infection control, and other regulatory standards. This role is ideal for a highly organized healthcare professional who is passionate about quality, compliance, and improving outcomes for both patients and team members.

Specific Duties

• Maintains a schedule and conducts site and system audits.
• Ensures surveillance is occurring at all types of field operations including fixed sites, mobile operations and support systems such as Patient Services, Supply Chain and Managed Care.
• Based on data analysis of organization quality metrics, leads and oversees corporate quality improvement teams in the quality improvement process.
• Manages complex and/or multiple projects/initiatives, including:
  • Ensures project goals, outcomes and objectives are accomplished,
  • Develops and monitors project plan,
  • Tracks project status, identifies and resolves barriers,
  • Assures milestones are met within prescribed timeframes and budget constraints,
  • Updates appropriate parties on project status
• Serves as an expert for the accreditation process (including Joint Commission and any other accreditations sought by the company) maintaining survey readiness and educating team members on the standards.
• Tracks manager compliance of unit system checklists, Site Specific Hazard Vulnerability Assessments and code drills.
• Participates in the organization wide infection control program by contributing to the annual Infection Control Risk Assessment.
• Other related duties as assigned.

Required Qualifications

• Bachelor's Degree or Equivalent Experience
• Three (3) years related experience; preferably with a background in radiology or healthcare provider experience.
• Management experience in operations within the healthcare industry
• Strong communication skills; both verbal and written including the ability to teach and mentor on QI principles and program activities
• Strong qualitative and quantitative analytical and problem solving ability
• Organizational skills & Attention to Detail
• Knowledge and understanding of Internal Quality Auditing by process
• Facilitation skills
• Knowledge and understanding of Joint Commission standards as they apply to diagnostic imaging
• Knowledge and understanding of OSHA requirements as they apply to accident investigation and workplace safety
• Knowledge and understanding of Failure Mode Effects Analysis (FMEA)
• Knowledge of CQI principles
• Team player who builds effective working relationships with internal and external customers at all levels

Preferred Qualifications

• CPHQ certification preferred

At Akumin, we invest in the well‑being of our employees, so you can bring your best self to work each day.

Benefits

• Competitive compensation
• Flexible scheduling
• Cross training opportunities
• Medical, dental, and vision insurance
• HSA accounts with employer contributions
• 401(k) eligibility with employer match
• Paid holidays
• Defined PTO and sick time programs
• Eligibility for benefits will vary based on role type and hours worked.

#LI-remote #LI-AM1

Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.

Akumin opens the doors to an exceptional career in outpatient care.

Recognized as a trusted national partner for hospitals, health systems, and physician groups, we provide comprehensive radiology and oncology services with a steadfast focus on patient care.

Join our team to gain access to cutting‑edge technologies, thrive in a supportive work environment driven by trust and collaboration, and embark on a rewarding journey of personal and professional growth.

Contribute to shaping the future of healthcare by joining Akumin.

At Akumin, we're proud to provide a comprehensive range of top-quality outpatient radiology and oncology services to health systems, hospitals, physician groups, and patients all across the country. Our offerings include state‑of‑the‑art diagnostic imaging, pioneering radiation therapy methods, and personalized care plans created to meet each patient's specific needs. By collaborating with a diverse array of healthcare providers, we make certain our critical services are both accessible and effective, ultimately leading to improved patient outcomes and fostering the overall well‑being of the communities we serve.