Site Manager

Akumin Inc.; Tampa (FL); On-site; USD 85,000 - 105,000; Full time

Benefits offered by this job

Competitive compensation

Flexible scheduling

Cross training opportunities

Medical, dental, and vision insurance

HSA accounts with employer contributes

401(k) with employer match

Paid holidays

Defined PTO and sick time programs

Job summary

Akumin is seeking a Site Manager for our Tampa facilities. This full-time role oversees three to five fixed radiology imaging sites, driving resource planning, topline growth, and patient experience while ensuring staff performance and service standards across shifts and modalities.

Responsibilities include program interpretation, staff and budget management, and collaboration with referring offices to deliver high-quality care. A strong background in radiology or patient services is essential.

Qualifications

• Bachelor’s Degree or equivalent experience in Business Administration or a related field.
• Healthcare experience.
• 5 years of relevant supervisory experience.
• Strong proficiency in patient services, radiology, or customer service.
• Ability to mentor and lead large teams in a matrix organization; analytical and problem-solving skills.

Responsibilities

• Plans, organizes, develops, implements, and interprets programs, goals and procedures for quality care and high-performing operations.
• Leads staff management, budget management, and maintains relationships with referring offices and customers.
• Reviews site activities and optimizes facility, service or staff utilization.
• Monitors performance and profitability of services and communicates issues to management.
• Maintains positive interactions with payors, referring offices, patients, staff and radiologists.

Skills

Staff management

Customer service

Radiology operations

Budget management

Healthcare leadership

Education

Bachelor’s Degree or equivalent (Business Admin/related)

Job description

Tampa, FL

Full time

2026-8585

Akumin is a leading provider of outpatient radiology and oncology services, partnering with top hospitals and health systems nationwide to deliver advanced diagnostic imaging and exceptional patient care close to home. With a national footprint, cutting-edge technology, and a strong commitment to innovation and patient-centered care, our teams play a vital role in improving outcomes for millions of patients each year.

We are currently hiring for a Site Manager at our Tampa facilities. This will be a full time position.

The Site Manager has overall leadership responsibility for the ongoing operational support of three to five Fixed Radiology Imaging sites. In this capacity, the site manager will develop and execute strategies for resource management, topline growth, and the patient experience within their sites. Critical to success in the role is maintaining a high standard of staff performance across all sites, shifts and modalities. The Site Manager leads planning and implementation strategies aimed at building organizational performance and operational success, new service launches, system implementations/upgrades, and other initiatives impacting site operations.

Specific duties include, but are not limited to:

• Plans, organizes, develops, implements, and interprets the programs, goals, objectives, policies and procedures necessary for providing quality care and maintaining a high performing operation.
• Responsible for leading staff management, budget management, maintaining relationships with referring offices and ongoing customer service issues.
• Reviews site activities and recommends / makes changes to better utilize facilities, services, or staff.
• Monitor performance and profitability of services offered at the center and communicate in a timely manner to management if there are any issues that impact the operation.
• Monitors performance and profitability of services offered.
• Provides ongoing and timely communication to management and staff regarding center performance, staff performance, events, issues, etc.
• Maintains positive interactions at all times with payors, referring offices, patients, staff, and the Radiologists.
• Administers quality programs and meets or exceeds key quality and productivity measures in patient service, customer (referral) service, clinical programs, administrative functions, and service recovery.
• Assists local management and sales team in maintaining relationships with outside referring physician offices via personal visits and/or ensuring highest quality of customer service functions.

Position Requirements:

• Bachelor’s Degree or equivalent experience in Business Administration or a related field.
• Healthcare experience.
• 5 years of relevant supervisory experience.
• Strong proficiency in patient services, radiology, or customer service.
• Must have demonstrated ability to effectively mentor and influence large teams in a matrix organization; strong analytical and problem-solving skills; skilled in effectively handling multiple sites; and experience in a service delivery role.

Desired Natural Abilities and Operating Style:

While one part of the success of the role will be based on solid knowledge of radiology and the clinic operations, successful execution of this role will require that the candidate also have certain natural abilities and an operating style that suits the culture. Qualities that are called for include:

Drive Execution and Results:

Plans time, priorities, and staff in an effective manner to achieve goals for sustainable results. Measures results that are sustainable with balanced workloads for the team members

• Develops an effective organizational structure for staff with defined roles, responsibilities and decision making.
• Anticipates & identifies business issues to align priorities and impact organizational results.

Operational Excellence:

• Demonstrates actions for obtaining excellent business results through business processes.
• Uses skillful questioning to draw out information for diagnosing the situation.
• Maximizes technology information tools and data.
• Evaluates results and makes adjustments to achieve better business results; learns from mistakes.

Financial Acumen:

• Understands, uses and clearly communicates company financial information and the implications to measuring business performance.
• Practices financial cost/benefit analysis to manage and enhance profitability.
• Manages budget and resources to ensure financial objectives are met within own area.
• Identifies and manages revenues and expenses and assesses contingencies to meet plans.

Communication & Interpersonal Effectiveness:

• Actively seeks input and feedback, listens, takes action and keeps others informed in a timely manner.
• Anticipates areas of conflict, manages disagreement, and works toward resolution; Seeks solutions.
• Negotiates with customers or organizational leadership to set priorities & accomplish cross-functional objectives.
• Gives clear, motivating, and constructive feedback.
• Encourages others to express contrary views.
• Shapes opinions of key stakeholders.
• Handles questions well in highly visible adversarial situations.

Build Organizational Relationships:

• Promotes collaboration and removes organizational obstacles that impact cross-functional work required to achieve results.
• Generates a network of professional contacts outside the organization that can be information sources, advisors, collaborators, and talent resources.
• Practices collaboration across the division, corporate, within industry to encourage others to perform their best, exchange ideas, and support each other.

At Akumin, we invest in the well-being of our employees, so you can bring your best self to work each day. You can expect to see the following benefits:

• Competitive compensation
• Flexible scheduling
• Cross training opportunities
• Medical, dental, and vision insurance
• HSA accounts with employer contributions
• 401(k) eligibility with employer match
• Paid holidays
• Defined PTO and sick time programs

Eligibility for benefits will vary based on role type and hours worked.

Akumin Operating Corp. and its divisions are an equal opportunity employer, and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.

Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.

Akumin opens the doors to an exceptional career in outpatient care. Recognized as a trusted national partner for hospitals, health systems, and physician groups, we provide comprehensive radiology and oncology services with a steadfast focus on patient care. Join our team to gain access to cutting-edge technologies, thrive in a supportive work environment driven by trust and collaboration, and embark on a rewarding journey of personal and professional growth. Contribute to shaping the future of healthcare by joining Akumin.

At Akumin, we’re proud to provide a comprehensive range of top-quality outpatient radiology and oncology services to health systems, hospitals, physician groups, and patients all across the country. Our offerings include state-of-the-art diagnostic imaging, pioneering radiation therapy methods, and personalized care plans created to meet each patient’s specific needs. By collaborating with a diverse array of healthcare providers, we make certain our critical services are both accessible and effective, ultimately leading to improved patient outcomes and fostering the overall well-being of the communities we serve.