Site Manager

Akumin Inc.; Town of Brandon (NY); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Competitive compensation

Flexible scheduling

Cross training opportunities

Medical, dental, and vision insurance

HSA accounts with employer contribute

401(k) eligibility with employer match

Paid holidays

Defined PTO and sick time programs

Benefits vary by role and hours

Job summary

Akumin is hiring a Site Manager for its Tampa imaging centers to provide operational leadership across three to five fixed radiology sites. You will oversee staffing, budgets, referrals relationships, and patient experience, ensuring high-quality care and financial performance.

The ideal candidate has a Bachelor's degree, healthcare operations experience, and at least five years of supervisory leadership in a matrix organization.

Qualifications

• Bachelor's degree or equivalent experience in a related field such as Business Administration or Healthcare administration.
• Healthcare experience is required.
• Minimum 5 years of supervisory experience in a healthcare setting.
• Strong proficiency in patient services, radiology or customer service within a healthcare environment.
• Ability to mentor and influence large teams in a matrix organization; strong analytical and problem-solving skills.

Responsibilities

• Plans, organizes, develops, implements, and interprets programs and procedures to provide quality care and maintain high performing operations.
• Leads staff management, budget management, and relationships with referring offices; handles service issues.
• Monitors performance and profitability of services; communicates with management on issues affecting operation.
• Maintains positive interactions with payors, referrals, patients, staff, and radiologists; administers quality programs.

Skills

Leadership

Healthcare Ops

Budgeting

Staff Development

Customer Service

Education

Bachelor's Degree

Healthcare Experience

Job description

Akumin is a leading provider of outpatient radiology and oncology services, partnering with top hospitals and health systems nationwide to deliver advanced diagnostic imaging and exceptional patient care close to home. With a national footprint, cutting-edge technology, and a strong commitment to innovation and patient-centered care, our teams play a vital role in improving outcomes for millions of patients each year. We are currently hiring for a Site Manager at our Tampa facilities.

This will be a full time position. The Site Manager has overall leadership responsibility for the ongoing operational support of three to five Fixed Radiology Imaging sites. In this capacity, the site manager will develop and execute strategies for resource management, topline growth, and the patient experience within their sites. Critical to success in the role is maintaining a high standard of staff performance across all sites, shifts and modalities. The Site Manager leads planning and implementation strategies aimed at building organizational performance and operational success, new service launches, system implementations/upgrades, and other initiatives impacting site operations.

Specific duties include, but are not limited to: Plans, organizes, develops, implements, and interprets the programs, goals, objectives, policies and procedures necessary for providing quality care and maintaining a high performing operation. Responsible for leading staff management, budget management, maintaining relationships with referring offices and ongoing customer service issues. Reviews site activities and recommends / makes changes to better utilize facilities, services, or staff. Monitor performance and profitability of services offered at the center and communicate in a timely manner to management if there are any issues that impact the operation. Monitors performance and profitability of services offered. Provides ongoing and timely communication to management and staff regarding center performance, staff performance, events, issues, etc. Maintains positive interactions at all times with payors, referring offices, patients, staff, and the Radiologists. Administers quality programs and meets or exceeds key quality and productivity measures in patient service, customer (referral) service, clinical programs, administrative functions, and service recovery. Assists local management and sales team in maintaining relationships with outside referring physician offices via personal visits and/or ensuring highest quality of customer service functions.

Position Requirements:

• Bachelor’s Degree or equivalent experience in Business Administration or a related field.
• Healthcare experience.
• 5 years of relevant supervisory experience.
• Strong proficiency in patient services, radiology, or customer service.
• Must have demonstrated ability to effectively mentor and influence large teams in a matrix organization; strong analytical and problem‑solving skills; skilled in effectively handling multiple sites; and experience in a service delivery role.

Desired Natural Abilities and Operating Style:

• Drive Execution and Results: Plans time, priorities, and staff in an effective manner to achieve goals for sustainable results. Measures results that are sustainable with balanced workloads for the team members.
• Develops an effective organizational structure for staff with defined roles, responsibilities and decision making.
• Anticipates & identifies business issues to align priorities and impact organizational results.
• Operational Excellence: Demonstrates actions for obtaining excellent business results through business processes. Uses skillful questioning to draw out information for diagnosing the situation. Maximizes technology information tools and data. Evaluates results and makes adjustments to achieve better business results; learns from mistakes.
• Financial Acumen: Understands, uses and clearly communicates company financial information and the implications to measuring business performance. Practices financial cost/benefit analysis to manage and enhance profitability. Manages budget and resources to ensure financial objectives are met within own area. Identifies and manages revenues and expenses and assesses contingencies to meet plans.
• Communication & Interpersonal Effectiveness: Actively seeks input and feedback, listens, takes action and keeps others informed in a timely manner. Anticipates areas of conflict, manages disagreement, and works toward resolution; Seeks solutions. Negotiates with customers or organizational leadership to set priorities & accomplish cross‑functional objectives. Gives clear, motivating, and constructive feedback. Encourages others to express contrary views. Shapes opinions of key stakeholders. Handles questions well in highly visible adversarial situations.
• Build Organizational Relationships: Promotes collaboration and removes organizational obstacles that impact cross‑functional work required to achieve results. Generates a network of professional contacts outside the organization that can be information sources, advisors, collaborators, and talent resources. Practices collaboration across the division, corporate, within industry to encourage others to perform their best, exchange ideas, and support each other.

Benefits:

• Competitive compensation
• Flexible scheduling
• Cross training opportunities
• Medical, dental, and vision insurance
• HSA accounts with employer contributions
• 401(k) eligibility with employer match
• Paid holidays
• Defined PTO and sick time programs
• Eligibility for benefits will vary based on role type and hours worked.

Akumin Operating Corp. and its divisions are an equal opportunity employer, and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.

Akumin opens the doors to an exceptional career in outpatient care. Recognized as a trusted national partner for hospitals, health systems, and physician groups, we provide comprehensive radiology and oncology services with a steadfast focus on patient care.

Join our team to gain access to cutting‑edge technologies, thrive in a supportive work environment driven by trust and collaboration, and embark on a rewarding journey of personal and professional growth. Contribute to shaping the future of healthcare by joining Akumin.

At Akumin, we’re proud to provide a comprehensive range of top‑quality outpatient radiology and oncology services to health systems, hospitals, physician groups, and patients all across the country. Our offerings include state‑of‑the‑art diagnostic imaging, pioneering radiation therapy methods, and personalized care plans created to meet each patient’s specific needs. By collaborating with a diverse array of healthcare providers, we make certain our critical services are both accessible and effective, ultimately leading to improved patient outcomes and fostering the overall well‑ness of the communities we serve.