Quality Improvement Program Manager, Computed Tomography

akumincorp; Town of Florida (NY); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive compensation

Flexible scheduling

Cross training

Medical insurance

Dental insurance

Vision insurance

HSA contributions

401(k) matching

Paid holidays

PTO and sick time

Job summary

Akumin is a leading provider of outpatient radiology and oncology services, focused on delivering advanced diagnostic imaging and patient care across a national network. The Quality Program Manager drives quality improvement, accreditation readiness, audits, and regulatory compliance to elevate patient safety and outcomes.

The role requires a Bachelor's degree with 3+ years in healthcare ops, strong analytics, and expertise in Joint Commission and OSHA standards.

Qualifications

• Bachelor's degree or equivalent in healthcare or related field.
• 3 years related experience in radiology or healthcare operations.
• Management experience in healthcare operations.
• Strong verbal and written communication; ability to mentor on QI.
• Strong qualitative and quantitative analytics and problem solving.
• Organizational skills with attention to detail.
• Knowledge of Internal Quality Auditing by process.
• Facilitation skills.
• Knowledge of Joint Commission standards for diagnostic imaging.
• Knowledge of OSHA in workplace safety.
• Knowledge of Failure Mode Effects Analysis (FMEA).
• Knowledge of CQI principles.
• Team player with ability to build relationships.

Responsibilities

• Maintains a schedule and conducts site and system audits.
• Leads quality improvement teams and manages multiple projects.
• Develops and monitors project plans; tracks status and milestones.
• Ensures accreditation readiness and educates on standards.
• Tracks compliance of unit checklists and hazard assessments.
• Participates in infection control program and risk assessment.
• Other related duties as assigned.

Skills

Communication skills

Analytical thinking

Problem solving

Organizational skills

Team collaboration

Facilitation skills

CQI principles

FMEA knowledge

Joint Commission knowledge

OSHA knowledge

Education

Bachelor's Degree or Equivalent Experience

Job description

Location:

Florida residency is required.

The ideal candidate will have comprehensive expertise in Cardiac/Coronary CTA (CCTA), including beta blocking, scan acquisition, workflow optimization, patient management, and coronary imaging best practices.

Akumin is a leading provider of outpatient radiology and oncology services, partnering with top hospitals and health systems nationwide to deliver advanced diagnostic imaging and exceptional patient care close to home. With a national footprint, cutting-edge technology, and a strong commitment to innovation and patient-centered care, our teams play a vital role in improving outcomes for millions of patients each year.

About the Role

The Quality Program Manager plays a critical role in advancing Akumin's commitment to operational excellence, patient safety, and regulatory compliance across our national network of imaging centers and healthcare services. This position leads quality improvement initiatives, supports accreditation readiness efforts, conducts audits and assessments, and partners with operational leaders to drive continuous improvement. The successful candidate will leverage data, analytics, and healthcare quality best practices to identify opportunities, implement solutions, and ensure consistent adherence to Joint Commission, OSHA, infection control, and other regulatory standards. This role is ideal for a highly organized healthcare professional who is passionate about quality, compliance, and improving outcomes for both patients and team members.

Specific duties include, but are not limited to:

• Maintains a schedule and conducts site and system audits. Ensures surveillance is occurring at all types of field operations including fixed sites, mobile operations and support systems such as Patient Services, Supply Chain and Managed Care.

• Based on data analysis of organization quality metrics, leads and oversees corporate quality improvement teams in the quality improvement process. Manages complex and/or multiple projects/initiatives, including: Ensures project goals, outcomes and objectives are accomplished, Develops and monitors project plan, Tracks project status, identifies and resolves barriers, Assures milestones are met within prescribed timeframes and budget constraints, Updates appropriate parties on project status

• Serves as an expert for the accreditation process (including Joint Commission and any other accreditations sought by the company) maintaining survey readiness and educating team members on the standards. Tracks manager compliance of unit system checklists, Site Specific Hazard Vulnerability Assessments and code drills.

• Participates in the organization wide infection control program by contributing to the annual Infection Control Risk Assessment.

• Other related duties as assigned

Required Qualifications:

• Bachelor's Degree or Equivalent Experience

• Three (3) years related experience; preferably with a background in radiology or healthcare provider experience.

• Management experience in operations within the healthcare industry

• Strong communication skills; both verbal and written including the ability to teach and mentor on QI principles and program activities

• Strong qualitative and quantitative analytical and problem solving ability

• Organizational skills & Attention to Detail

• Knowledge and understanding of Internal Quality Auditing by process

• Facilitation skills

• Knowledge and understanding of Joint Commission standards as they apply to diagnostic imaging

• Knowledge and understanding of OSHA requirements as they apply to accident investigation and workplace safety

• Knowledge and understanding of Failure Mode Effects Analysis (FMEA)

• Knowledge of CQI principles

• Team player who builds effective working relationships with internal and external customers at all levels

Preferred Qualifications:

• CPHQ certification preferred

At Akumin, we invest in the well-being of our employees, so you can bring your best self to work each day. You can expect to see the following benefits:

• Competitive compensation

• Flexible scheduling

• Cross training opportunities

• Medical, dental, and vision insurance

• HSA accounts with employer contributions

• 401(k) eligibility with employer match

• Paid holidays

• Defined PTO and sick time programs

Eligibility for benefits will vary based on role type and hours worked.

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Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.