Quality Improvement & Patient Experience Lead

Nantucket Cottage Hospital; Nantucket (MA); On-site; USD 53,040 - 75,888; Full time

Job summary

Nantucket Cottage Hospital is seeking a Quality Program Coordinator to lead quality improvement initiatives, ensuring compliance with healthcare regulations and enhancing patient care. The role involves managing complaints and promoting patient-centered care.

The successful candidate will have a High School Diploma and an Associate's or Bachelor's Degree, along with experience in quality improvement. This position is onsite at our Nantucket location, offering a competitive salary range of $53,040.00 - $75,888.80 annually.

Qualifications

• Experience in project coordination, quality improvement, or a related role, preferably within a healthcare setting.
• 2-3 years experience managing complex situations.
• Knowledge of healthcare quality measures and regulations.

Responsibilities

• Assist in planning and executing quality improvement projects.
• Monitor project progress and address issues or delays.
• Analyze data related to quality measures and performance metrics.

Skills

Project coordination

Quality improvement

Communication skills

Data analysis

Interpersonal skills

Critical thinking

Education

High School Diploma or Equivalent

Associate's Degree in Related Field

Tools

Microsoft Project

Excel

Job description

Nantucket Cottage Hospital is seeking a Quality Program Coordinator to lead quality improvement initiatives, ensuring compliance with healthcare regulations and enhancing patient care. The role involves managing complaints and promoting patient-centered care.

The successful candidate will have a High School Diploma and an Associate's or Bachelor's Degree, along with experience in quality improvement. This position is onsite at our Nantucket location, offering a competitive salary range of $53,040.00 - $75,888.80 annually.