Quality Improvement Engineer - 8D & VOC Lead

Vallourec - North America; Houston (TX); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Coverage

Company-Paid Life Insurance & Short- &

Disability

Profit Sharing: Up to 4%

401(k) with company match

Paid Parental Leave

Job summary

Vallourec - North America is seeking a Quality Engineer to join the Continuous Improvement segment within the plant’s Quality Organization. The QE enhances internal and external quality processes to elevate customer experience, translating Voice of the Customer into measurable targets such as Claims, NCRs, and non-quality costs.

They collaborate with Process Engineers to lead improvement projects, design audits for long-term sustainability, and manage the 8D process across plant operations to

Qualifications

• Experience with quality tools and methodologies (SPC, FMEA, 8D, Six Sigma) and ability to translate VOC into measurable targets.
• Strong collaboration with engineering, production and quality systems teams to drive improvements.
• Proven analytical ability with attention to detail and data-driven problem solving.

Responsibilities

• Receive and act on quality feedback from Quality Technical Services.
• Lead and manage 8D problem-solving to address root causes and prevent recurrence.
• Serve as plant owner of the 8D process ensuring consistency and effectiveness.
• Collaborate with Quality Systems to enhance in-plant processes and routines.
• Partner with shop floor, Process Engineering, and VPAs to reduce defects and improve processes impacting customers.
• Analyze NQC and Claims metrics, identify trends, and develop quality improvement roadmaps.
• Conduct statistical analysis of leading indicators to uncover root causes and countermeasures.
• Support internal process audits with Quality Systems for compliance and improvement.
• Coach plant teams to foster a quality mindset and Voice of the Customer.

Skills

Quality tools expertise

Cross-functional collaboration

Analytical thinking

O365 proficiency

Attention to detail

Education

Bachelor's degree in engineering or quality-related discipline

Job description

Vallourec - North America is seeking a Quality Engineer to join the Continuous Improvement segment within the plant’s Quality Organization. The QE enhances internal and external quality processes to elevate customer experience, translating Voice of the Customer into measurable targets such as Claims, NCRs, and non-quality costs.

They collaborate with Process Engineers to lead improvement projects, design audits for long-term sustainability, and manage the 8D process across plant operations to