Quality Improvement Coordinator - Phoenix, AZ

MEININGER Hotels; Phoenix (AZ); Remote; USD 60,000 - 80,000; Full time

Job summary

Join a leading healthcare organization as part of their quality management team to enhance clinical performance and improve patient care. This remote position will focus on quality improvement initiatives, requiring experience in project management and strong data analysis skills. Apply your expertise in a collaborative environment aimed at elevating healthcare standards in Phoenix.

Benefits

Comprehensive benefits package

Incentive programs

401k contributions

Stock purchase options

Qualifications

• At least 2 years of experience with quality improvement initiatives.
• Experience in managed care quality departments.
• Strong organizational skills needed.

Responsibilities

• Manage projects to improve healthcare quality performance.
• Assist in maintaining quality improvement standards.
• Utilize QI tools for performance evaluation.

Skills

Quality Improvement

Project Management

Data Utilization

Analytical Skills

Organization

Communication

Collaboration

Adaptability

Tools

Excel

Job description

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities, and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care.

This position requires an experienced individual familiar with quality management (QM) and general operations of a Medicaid and/or Medicare plan.

This role supports the clinical quality improvement program. Responsibilities include participating in quality improvement teams, implementing initiatives, supporting data acquisition, and assessing intervention efficacy. The role also involves professional communication, influencing, and building internal relationships to support the success of the program. Key duties include monitoring quality performance measures, developing plans for continuous quality improvement using HEDIS measures and other tools, and overseeing quality activities related to regulatory requirements.

This is a full-time remote position. Attendance at onsite meetings is required when needed. If residing in Phoenix, AZ, and able to travel to the local office, you will have flexibility to work remotely while tackling challenging tasks.

Primary Responsibilities:

1. Manage projects aimed at improving member utilization of preventive health services.
2. Assist in maintaining State contracted QI standards.
3. Design and implement QI activities for the health plan.
4. Support the QI Director in meeting regulatory quality requirements.
5. Maintain Quality policies and procedures.
6. Utilize QI tools (e.g., PDSA, RCA, fishbone diagrams, key driver diagrams, run charts, FMEA) to identify opportunities, measure, track, and evaluate performance on QI initiatives.

Required Qualifications:

• At least 2 years of experience working on quality improvement initiatives to improve CMS Core Set and HEDIS measures using various QI tools.
• At least 2 years of project management or quality improvement experience.
• Ability to adapt to changing circumstances and engage in continuous learning.
• Experience in managed care quality departments within Medicaid/Medicare or similar settings.
• Skills in improving clinical quality performance measures and developing performance improvement activities.
• Data utilization skills for developing intervention strategies.
• Experience reporting on quality outcomes.
• Strong organizational skills and ability to work independently and collaboratively.
• Proficiency in Excel, including lookup functions, pivot tables, chart design, and trend analysis.
• Reside in or near Phoenix, Arizona.

Preferred Qualifications:

• Certified Professional in Healthcare Quality (CPHQ).
• Experience with regulatory reports and deliverables.
• Problem-solving skills with systematic analysis and action planning.

*Remote employees must adhere to UnitedHealth Group's Telecommuter Policy.

The hourly range for this role is $28.61 to $56.06, based on full-time employment and factors like location, education, and experience. Benefits include a comprehensive package, incentive programs, stock purchase options, and 401k contributions. Join us to help people live healthier lives and improve the health system for everyone.

UnitedHealth Group is committed to diversity and equal employment opportunity. We are a drug-free workplace requiring a pre-employment drug test.