Quality Improvement Coordinator

Humana Inc; Virginia (MN); Remote; USD 44,000 - 61,000; Full time

Job summary

Join a forward-thinking company dedicated to improving health outcomes. As a Quality Improvement Coordinator, you'll play a vital role in enhancing healthcare quality through project management and collaboration. This position involves reviewing and editing quality documents, managing reports, and ensuring compliance with regulatory standards. You'll work in a supportive environment that values your contributions and offers competitive benefits. If you're passionate about making a difference in healthcare, this is an exciting opportunity to grow and impact the community positively.

Benefits

Medical, Dental, and Vision Benefits

401(k) Retirement Savings Plan

Paid Time Off

Short-term and Long-term Disability

Life Insurance

Qualifications

• 1 year of experience in healthcare quality management required.
• Strong collaboration and communication skills essential.

Responsibilities

• Manage quality management system and reporting.
• Coordinate interventions and initiatives effectively.

Skills

Healthcare Quality Management

Quality Improvement Project Management

Knowledge of HEDIS

Communication Skills

Analytical Skills

Organizational Skills

Education

Associate’s Degree in Healthcare

Tools

Microsoft Office (Word, Excel, PowerPoint)

SharePoint

Job description

Become a part of our caring community and help us put health first

The Quality Improvement Coordinator 3 provides administrative and operational support to the quality management team. This includes report submission and coordination, project management, process improvement, coordination of interventions and/or initiatives, meeting agenda, minutes and/coordination of QIC and other committee meetings and workgroups. The Quality Improvement Coordinator 3 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.

Position Responsibilities:

• Review and edit QAPI documents.
• Manages quality management system, department SharePoint, and department reporting.
• Policy and Procedure coordination.
• Completes, coordinates and submits reports required by NCQA, CMS and state regulators as required.
• Project management to ensure activities stay on track.
• Coordination of interventions and/or initiatives.
• Meeting agenda/minutes for QIC and other committee meetings as needed.

Use your skills to make an impact

Required Qualifications

• 1 year of experience in healthcare quality management and/or quality improvement project management.
• Knowledge of HEDIS, STARS and other national/state quality measures.
• Knowledge of Microsoft Office programs to include Word, Excel, and PowerPoint.
• Strong collaboration and communication skills.
• Excellent analytical skill and presentation skills.
• Strong organizational skills.
• May attend meeting in Richmond, VA office as needed for business needs

Preferred Qualifications

• Associate’s degree in a healthcare
• PMP Certification or Lean Six Sigma program management experience
• Knowledge of quality management, NCQA accreditation, MCO regulatory guidelines

Additional Information

Location: Remote VA

Work Hours: Monday – Friday 8:00-5:00

Start Date: July 14th 2025

Training: Virtual in your home office

Work At Home Requirements

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
• Satellite, cellular and microwave connection can be used only if approved by leadership.
• Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
• Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

SSN ALERT: Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from [e-mail] with instructions on how to add the information into your official application on Humana’s secure website.

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$44,900 - $60,200 per year

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.