Quality Excellence Specialist

The Sherwin-Williams Company; Minneapolis (MN); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Health benefits package (medical, Rx,

Bonus program based on performance

30% travel allowance

Job summary

The Sherwin-Williams Company is seeking a Quality/Process Improvement specialist in the Minneapolis area. The role focuses on documenting, mapping, and leading standards to improve consistency and efficiency across the organization.

You will collaborate with QE Managers and technicians to ensure adherence and capture vital knowledge. Expect 30% travel to customer sites and labs, with opportunities to lead knowledge capture initiatives and enhance digital tools usage such as SharePoint and Power

Qualifications

• Must be legally authorized to work in the United States without sponsorship now or in the future.
• Must be at least 18 years of age.
• Must have a Technical Writing Degree or BS in Chemistry or related field.
• 4-5 years of experience in Quality Control/Quality Assurance, Process/Continuous Improvement or related field.
• Technical writing skills.
• Experience working with Office 365 including Excel, Word, PowerPoint.
• Microsoft Teams, SharePoint, MS Power Platform (Power Apps, Power Automate, Dataverse).
• Valid Driver's license.

Responsibilities

• Lead complex process improvement initiatives with a focus on documentation and mapping.
• Support 30% travel to customer sites and laboratories to assess conditions and project impacts.
• Develop onboarding and training resources via SharePoint and related tools.
• Create and maintain standardized workflows for process owners and publications.
• Organize training forums to enhance technical team skills.
• Perform audits and verify process adherence to instructions and changes.

Skills

Technical Writing

Quality Assurance

Education

Technical Writing Degree

BS in Chemistry or related field

Tools

Excel

Word

PowerPoint

Microsoft Teams

SharePoint

Power Apps

Power Automate

Dataverse

Planner

Forms

Stream

Lists

Clipchamp

Job description

Job duties include contact with other employees and access to confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's staff, employees, and business relationships.

This position is eligible for health benefits, such as medical, dental and vision coverage, Flexible Spending Accounts (FSAs), disability coverage, security, retirement and saving benefits. Additional benefits include a generous time away from work package, including personal leave, paid parental leave, medical leave, vacation, and holidays.

This position is also eligible for bonus based on performance and subject to the terms of the Company's applicable plans.

30% Travel

1. Complexity Reduction - This role would focus on execution and escalation. A key member on many projects that require documentation and mapping
   1. Identify and implement strategies to reduce complexity costs while improving product consistency including digital automated workflows (Microsoft Power Platform), data management - storage, migration, access.
2. Process Alignment and Leadership - Manage and develop standards, procedures and processes to enhance consistency and efficiency across Coil
3. Critical knowledge capture
   1. Creating and arranging the onboarding and training resources through the Coil and Extrusion Sharepoint site
   2. Creating/sustaining a workflow for process owners to acknowledge needs for update and republication
   3. Facilitating instruction creation in a defined and consistent format for publication and divisional use
   4. Organize and conduct training forums to enhance the skills and knowledge of the technical team
4. Lead efforts to document and capture Coil Technical historical knowledge, ensuring vital information is readily accessible.
5. Promote and manage knowledge-sharing tools (e.g. Sharepoint, PowerApps, etc) within the company to enhance usability and effectiveness.
6. Benchmark other business units digital tools, systems to leverage best practices
7. Completes on-site process follow ups to develop necessary procedures.
8. Works with QE Managers and Technicians to facilitate process adherence to divisional work instructions through audit and compliance
9. Performs process verification audits when required by an internal investigation or recent QE/CI process changes and reports results at various levels of the organization. Technical or Customer focused
10. KPI data maintenance and dashboarding. Completes monthly data reporting as requested.
11. Maintains a clean and safe working environment.
12. When needed, visits customers and Technical labs to better understand customer conditions, background work on projects, and impacts of process variance.
13. Lead Quality Excellence focused projects as needed.

Minimum Requirements

• * Must be legally authorized to work in the country for which you are applying for employment (without now or in the future needing sponsorship for employment work visa and/or permanent residence status)
• * Must be at least 18 years of age
• * Must have a Technical Writing Degree or BS in Chemistry or related field
• * 4-5 years of experience in Quality Control/Quality/Assurance, Process/Continuous Improvement or related field
• * Technical writing skills
• * Experience working with Office 365 including Excel, Word, PowerPoint
• * Microsoft Teams, Sharepoint, MS power platform (power apps, power automate, dataverse)
• * Valid Driver's license

Preferred Qualifications

• * MS Planner, MS forms, MS Stream and Clip Champ, MS Lists