Quality Engineering Technician: Drive Continuous Improvement

Kelly Services; East Providence (RI); On-site; USD 39,000 - 48,000; Full time

Job summary

Kelly Services in East Providence, RI is seeking a Quality Engineering Technician to join our electronics component manufacturing team. This hands-on quality role focuses on non-conformance handling, corrective action, root cause analysis, documentation, and continuous improvement, with close collaboration across Quality, Engineering, Production, Purchasing, and Customer Quality.

You will manage NC/NMR records from containment through closure, coordinate corrective actions, analyze quality data,

Qualifications

• High school diploma or GED required; technical or quality education preferred.
• Experience in quality, manufacturing, engineering, inspection, or document control.
• Familiarity with ISO 9001, AS9100, NC/CAPA, and corrective action processes.
• Strong attention to detail with excellent organization and follow-through.
• Comfortable working with Excel, quality data, documentation, and quality management systems.
• Ability to understand technical drawings, specifications, procedures, and inspection records.
• Strong communication and problem-solving skills.
• Able to work independently while collaborating effectively with cross-functional teams.
• Experience with IPC standards, FMEA, aerospace manufacturing, or audits is a plus.
• ASQ certifications such as CQT, CQI, or CQE are a plus.

Responsibilities

• Manage and track non-conformance (NC/NMR) records from containment through closure.
• Coordinate corrective actions and support root cause analysis and effectiveness checks.
• Help investigate supplier and customer quality issues and coordinate follow-up actions.
• Maintain accurate quality records, traceability, and controlled documentation.
• Analyze quality data, track NCR/CAR metrics, and identify trends and improvement opportunities.
• Support ISO 9001 and AS9100 requirements, internal audits, and audit preparation.
• Assist with FMEA, risk assessments, process improvements, and quality investigations.
• Review procedures, work instructions, drawings, specifications, and inspection records.
• Partner with Production, Engineering, Purchasing, and Quality teams to resolve problems and improve processes.
• Keep quality files organized, accurate, controlled, and audit-ready.

Skills

Quality management

Manufacturing

Engineering

Inspection

Document control

Corrective action

FMEA

Audits

ISO 9001

AS9100

Education

High school diploma or GED

Technical/quality-related education preferred

Tools

Excel

Job description

Kelly Services in East Providence, RI is seeking a Quality Engineering Technician to join our electronics component manufacturing team. This hands-on quality role focuses on non-conformance handling, corrective action, root cause analysis, documentation, and continuous improvement, with close collaboration across Quality, Engineering, Production, Purchasing, and Customer Quality.

You will manage NC/NMR records from containment through closure, coordinate corrective actions, analyze quality data,