Quality Engineering Technician

Kelly Services; East Providence (RI); On-site; USD 39,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision

Telemedicine

Term life and whole life

Short-term disability

Job summary

Kelly Services in East Providence, RI is seeking a Quality Engineering Technician to support non-conformance, corrective action, root-cause analysis, and continuous improvement. This hands-on role collaborates with Quality, Engineering, Production, Purchasing and Customer Quality to investigate issues and keep audit-ready quality records.

You will analyze data, track NCR/CAR metrics, assist with ISO 9001/AS9100 programs, and help with documentation, drawings, and inspections while promoting

Qualifications

• High school diploma or GED required; technical or quality-related education preferred.
• Experience in quality, manufacturing, engineering, inspection, or document control.
• Familiarity with ISO 9001, AS9100, NC/CAPA, and corrective action processes.
• Strong attention to detail with excellent organization and follow-through.
• Comfortable working with Excel, quality data, documentation, and quality management systems.
• Ability to understand technical drawings, specifications, procedures, and inspection records.
• Strong communication and problem-solving skills.
• Able to work independently while collaborating effectively with cross-functional teams.
• Experience with IPC standards, FMEA, aerospace manufacturing, or audits is a plus.
• ASQ certifications such as CQT, CQI, or CQE are a plus.

Responsibilities

• Manage and track non-conformance (NC/NMR) records from containment through closure.
• Coordinate corrective actions and support root cause analysis and effectiveness checks.
• Help investigate supplier and customer quality issues and coordinate follow-up actions.
• Maintain accurate quality records, traceability, and controlled documentation.
• Analyze quality data, track NCR/CAR metrics, and identify trends and improvement opportunities.
• Support ISO 9001 and AS9100 requirements, internal audits, and audit preparation.
• Assist with FMEA, risk assessments, process improvements, and quality investigations.
• Review procedures, work instructions, drawings, specifications, and inspection records.
• Partner with Production, Engineering, Purchasing, and Quality teams to resolve problems and improve processes.
• Keep quality files organized, accurate, controlled, and audit-ready.

Skills

Attention to detail

Strong communication

Problem solving

Cross-functional teamwork

Education

High school diploma or GED

Technical or quality-related education preferred

Tools

Excel

Quality management systems

ISO 9001

AS9100

NC/CAPA

FMEA

Job description

Quality Engineering Technician – East Providence, RI

Schedule: Monday-Friday | 6:30am-2:30pm

Pay: $28-$35/hr

Support Quality. Solve Problems. Drive Continuous Improvement.

We’re looking for a Quality Engineering Technician to join our electronics component manufacturing team and help keep quality systems, products, and processes operating at the highest standards.

This is a hands-on quality role focused on non-conformance, corrective action, root-cause analysis, documentation, and continuous improvement. You’ll work closely with Quality, Engineering, Production, Purchasing, and Customer Quality teams to investigate issues, track corrective actions, and keep important quality records accurate and audit-ready.

What You’ll Do

• Manage and track non-conformance (NC/NMR) records from containment through closure.

• Coordinate corrective actions and support root cause analysis and effectiveness checks.

• Help investigate supplier and customer quality issues and coordinate follow-up actions.

• Maintain accurate quality records, traceability, and controlled documentation.

• Analyze quality data, track NCR/CAR metrics, and identify trends and improvement opportunities.

• Support ISO 9001 and AS9100 requirements, internal audits, and audit preparation.

• Assist with FMEA, risk assessments, process improvements, and quality investigations.

• Review procedures, work instructions, drawings, specifications, and inspection records.

• Partner with Production, Engineering, Purchasing, and Quality teams to resolve problems and improve processes.

• Keep quality files organized, accurate, controlled, and audit-ready.

What You Bring

• High school diploma or GED required; technical or quality-related education preferred.

• Experience in quality, manufacturing, engineering, inspection, or document control.

• Familiarity with ISO 9001, AS9100, NC/CAPA, and corrective action processes.

• Strong attention to detail with excellent organization and follow-through.

• Comfortable working with Excel, quality data, documentation, and quality management systems.

• Ability to understand technical drawings, specifications, procedures, and inspection records.

• Strong communication and problem-solving skills.

• Able to work independently while collaborating effectively with cross-functional teams.

• Experience with IPC standards, FMEA, aerospace manufacturing, or audits is a plus.

• ASQ certifications such as CQT, CQI, or CQE are a plus.

Why This Opportunity?

• Play a key role in maintaining a registered AS9100/ISO 9001 Quality Management System.

• Work directly with Quality, Engineering, Production and other technical teams.

• Gain broad exposure to electronics manufacturing and quality engineering.

• Make a measurable impact through corrective action and continuous improvement.

• Opportunity to grow your quality career in a highly regulated manufacturing environment.

Ready to Make an Impact?

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work‑related resources. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short‑term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly .

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life- just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice (https://www.kellyservices.com/hubfs/myKelly/Resources/Employment_Policies/Recruitment-Artificial-Intelligence-Notice.pdf?hsLang=en).

Kelly Services is proud to be an Equal Employment Opportunity and affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.