Quality Engineering Supervisor

Eaton; Sumter (SC); On-site; USD 114,000 - 143,000; Full time

Job summary

Eaton’s Sumter facility seeks a Quality Engineering Supervisor to lead a quality team and drive improvements in data center assembly processes and product quality.

You will perform root cause analysis, analyze scrap, rework and warranty data, and apply 8D, 5-Why and Ishikawa methods while supporting EQMS/ISO 9001 deployments.

A Bachelor’s degree in Engineering and several years in manufacturing quality are required, with experience in audits and cross‑functional quality activities.

Qualifications

• Bachelor's degree in Engineering or related field required.
• Minimum 3 years in manufacturing/operations with quality focus.
• Two years in quality engineering or supervisory role.
• Experience with ISO 9001 audits.
• Strong data analysis and problem-solving skills.
• Experience with 8D, 5-Why, Ishikawa, Pareto and Lean tools.

Responsibilities

• Perform root cause analysis to support problem-solving and continuous improvement.
• Evaluate data to identify detractors of scrap, rework, warranty; implement error-proofing solutions.
• Support EQMS/ISO9001, ELS & MESH deployments.
• Serve as Internal Systems Auditor for process and systems audits.
• Lead Quality Council; identify improvement projects for customer satisfaction.
• Guide 8D teams and collaborate with Customer Quality Management.
• Interact with customers on-site to discuss production and quality results.

Skills

Quality leadership

Quality data analysis

Root-cause analysis

Team leadership

Quality audits

Customer quality support

Education

Bachelor's degree in Engineering or related field

Tools

Minitab

Excel

Power BI

Job description

Eaton’s division is currently seeking a Quality Engineering Supervisor.

The expected annual salary range for this role is $114,000 - $143,000 a year.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What You’ll Do

Job Description

Perform root cause analysis - support problem solving and continuous improvement efforts by bringing attention to quality problems, participating on improvement teams, and working with front end, design, quality and production personnel to resolve problems for Data Center Assembly processes in the Sumter facility. Evaluate data to identify key detractors of Scrap, Rework & Warranty and then implement Error Proofing solutions to achieve reduced CONC costs. Support deployment of Eaton Quality Management System (EQMS)/ISO9001, Eaton Lean System (ELS) & MESH. Serve as an Internal Systems Auditor performing process & systems audits on a regular basis. Participate in PROLaunch projects representing the Quality Team. Supervise Quality Team Members by providing coaching and development to ensure continuous improvement objectives are achieved resulting in improved process and product quality. Lead the Quality Council and work with Operations and Quality Team to identity improvement projects related to customer satisfaction, rework, scrap, and overall quality. Conduct root cause investigation and train plant team members on processes related to quality tools/processes. Guide 8D Teams and collaborate with Customer Quality Management program to address Data Center customer RCA activities. Interact with customers on-site (in plant and at customer locations) to facilitate understanding of production and quality-related processes and results.

Qualifications

Bachelor's degree in Engineering (any) or a related field plus three (3) years of experience in a manufacturing or operations environment. Experience must include:

Two (2) years of experience in the following (experience may be gained concurrently):

• Serving in a quality engineering or quality supervisory role.
• Analyzing manufacturing quality data related to scrap, rework, warranty, and CONC, using statistical methods and data analysis software (e.g., Minitab, Excel, Power Bl).
• Using structured quality and problem-solving methodologies, including 8D, 5-Why, Ishikawa (Fishbone), Pareto analysis, Lean tools, and basic statistical methods, to lead root cause analysis and corrective actions.

One (1) year of experience in the following (experience may be gained concurrently):

• Leading, supervising, or coordinating quality engineers, technicians, or inspectors, including performance management and task prioritization.
• Participating in or leading internal and external ISO 9001 (or equivalent) quality system audits, including corrective action follow-up.
• Supporting customer quality activities, including on-site interactions, root cause investigations, and communication of corrective actions.

All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.

You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.