Quality Engineering Manager: AI-Driven Testing & CI/CD Leader

United Airlines; Chicago (IL); On-site; USD 102,000 - 133,000; Full time

Job summary

United Airlines’ Digital Technology team is driving cutting-edge solutions to build the best airline. As a Quality Engineering Manager, you’ll lead QA initiatives, govern multi-project testing, and mentor onsite and offshore teams to uphold top quality standards.

You’ll collaborate across application teams and leadership to mature testing practices, implement AI-first strategies, and partner with DevOps to streamline CI/CD for regression tests in QA and Production.

Qualifications

• Bachelor's degree in Computer science, Information technology or similar.
• 3+ years of Quality Engineering experience leading large enterprise programs.
• 3+ years of hands-on test automation framework implementation.
• 3+ years of hands-on automation scripting with Selenium or Playwright.
• 3+ years experience in release automation (CI/CD) and performance testing.
• 1+ years experience using GenAI & Agents for validation.
• Willing and able to travel domestic/internationally (up to 10%).
• Must be legally authorized to work in the United States without sponsorship.

Responsibilities

• Governs functional and non-functional testing across Agile, integration, end-to-end, performance, and stress testing.
• Leads onsite and offshore Quality Engineering teams ensuring ownership of deliverables.
• Collaborates with application teams and leadership to advance QA maturity.
• Develops strategies to improve QA practices pre- and post-deployment.
• Partners with DevOps to build CI/CD pipelines for tests in QA and Production.
• Drives test automation and AI-first testing approaches across projects.

Skills

Quality Engineering

Test Automation

CI/CD

GenAI

Selenium

Playwright

Communication

Education

Bachelor's degree in Computer Science/Information Technology

Tools

Jira

Zephyr

ADO

Playwright

Selenium

Postman

Job description

United Airlines’ Digital Technology team is driving cutting-edge solutions to build the best airline. As a Quality Engineering Manager, you’ll lead QA initiatives, govern multi-project testing, and mentor onsite and offshore teams to uphold top quality standards.

You’ll collaborate across application teams and leadership to mature testing practices, implement AI-first strategies, and partner with DevOps to streamline CI/CD for regression tests in QA and Production.