Quality Engineering Manager

True North Consultants, Inc.; Newark (CA); On-site; USD 130,000 - 150,000; Full time

Job summary

True North Consultants, Inc. in the Fremont area is seeking a hands-on Quality Engineering Manager to lead the quality program for EMS/PCBA manufacturing.

You will own customer quality, drive continuous improvement, and build a high-performing engineering team to deliver defect reductions and elevated customer satisfaction. This role requires deep experience in ISO/AS standards (ISO 9001, 13485, AS9100, IATF 16949), strong root cause analysis, 8D, CAPA, and a track record of leading

Qualifications

• Minimum 8 years of quality experience in an Electronics Manufacturing Services (EMS) environment.
• Minimum 3 years of quality leadership or management experience.
• Hands-on experience with PCBA and Box Build manufacturing.
• Proven customer-facing quality management experience, including escalations, audits, and complaint resolution.
• Strong expertise in root cause analysis, 8D, CAPA, and corrective action programs.
• Experience supporting SMT, Through-Hole, Functional Test, Final Inspection, and NPI processes.
• Knowledge of ISO 9001, ISO 13485, AS9100, and IATF 16949.
• Experience driving continuous improvement, defect reduction, yield improvement, and reducing scrap/rework.
• Demonstrated ability to lead and develop quality engineering teams.

Responsibilities

• Lead the quality engineering team in an EMS/PCBA environment.
• Manage customer quality activities, escalations, and audits.
• Drive continuous improvement and defect reduction across manufacturing.
• Develop and implement CAPA, 8D, and corrective action processes.
• Ensure compliance with ISO/AS standards and customer requirements.

Skills

Quality leadership

PCBA manufacturing

Customer quality mgmt

Root cause analysis

8D CAPA

Continuous improvement

Team development

Quality systems knowledge

Job description

Quality Engineering Manager

FREMONT AREA, CA — 100% onsite
Salary Range:$130,000–$150,000
Employment Type: Full-time

Key Requirements:

1. Minimum 8 years of quality experience in an Electronics Manufacturing Services (EMS) environment.
2. Minimum 3 years of quality leadership or management experience.
3. Strong hands-on experience with **PCBA and Box Build manufacturing
4. Proven customer-facing quality management experience, including customer escalations, audits, and complaint resolution.
5. Strong expertise in root cause analysis, 8D, CAPA, and corrective action programs
6. Experience supporting SMT, Through-Hole, Functional Test, Final Inspection, and NPI processes
7. Knowledge of quality systems and compliance, including ISO 9001, ISO 13485, AS9100, and IATF 16949.
8. Experience driving continuous improvement, defect reduction, yield improvement, and reducing scrap/rework
9. Demonstrated ability to lead and develop quality engineering teams

Preferred:

ASQ CQE/CQM certification, Lean Six Sigma Green/Black Belt, and working knowledge of IPC-A-610, J-STD-001, and IPC-7711/7721.

Ideal Candidate:

A hands-on quality leader from an EMS/PCBA manufacturing environment who can manage customer quality, lead a quality engineering team, and drive measurable improvements in manufacturing quality and customer satisfaction.