Quality Engineering Director

Tata Consultancy Services; Charlotte (NC); On-site; USD 150,000 - 185,000; Full time

Benefits offered by this job

Discretionary Annual Incentive

Medical Coverage

Parental Leaves

401K Plan

Performance Bonus

Certification & Training Reimbursement

Vacation & Holidays

Job summary

Tata Consultancy Services in Charlotte, NC seeks a Senior Quality Engineering leader with 18+ years of QE, test automation, and enterprise QA program leadership, preferably in Insurance or financial services. You will shape quality strategy, drive automation and AI-enabled testing, and guide globally distributed teams.

You will partner with client technology leaders, define measurable outcomes, and lead PoCs/MVPs to scale automation across domains.

Qualifications

• 18+ years in Quality Engineering, test automation, test transformation, or technology delivery.
• Deep expertise in QE strategy, functional and regression testing, data and ETL testing.
• Working knowledge of tools such as Playwright, Selenium, Cucumber, Rest Assured, Postman, JMeter, LoadRunner, GitHub, Jenkins, DevOps, Rally, and test-management platforms.
• Experience applying AI/GenAI to test design, test-data generation, script creation and maintenance, defect analysis, risk-based testing, intelligent regression, and quality insights.
• Strong pre-sales background, solution design, estimation, proposal defense, presentations, and pursuit-to-delivery execution.
• Strong knowledge of Agile, DevSecOps, CI/CD, shift-left/right, service virtualization, performance, security, accessibility, observability, and production-quality validation.
• Ability to define measurable outcomes using automation coverage, defect leakage, release predictability, cycle time, test effectiveness, productivity, reliability, and business-risk indicators.
• Experience leading globally distributed teams.
• Insurance or Financial Services experience is preferred.
• Core QE expertise to drive end-to-end new business growth and delivery of QE programs.
• Partner and build relationships with client technology leaders, lead strategic pursuits by shaping differentiated solutions, developing estimates and proposals, and presenting solution to customer leaders.
• Drive PoCs/MVPs that demonstrate the value of automation, AI-enabled testing, intelligent tools, and engineering accelerators, and convert validated concepts into scalable programs.
• Drive automation-first and risk-based quality strategies across functional and non-functional testing
• Establish quality gates, dashboards, and KPI reviews; use data to identify risks, remove bottlenecks, and improve quality, speed, predictability, and cost efficiency.
• Influence QE customer team for automation frameworks, test platforms, tools, environments, test data, service virtualization, reporting, and CI/CD integration.
• Influence client decisions through technical credibility, executive communication, business-value articulation, reusable assets, reference architectures, and industry solutions.
• Build and mentor QE test leads, automation engineers, and AI-enabled testing specialists.

Responsibilities

• Core QE expertise to drive end-to-end new business growth and delivery of QE programs.
• Partner and build relationships with client technology leaders, lead strategic pursuits by shaping differentiated solutions, developing estimates and proposals, and presenting solution to customer leaders.
• Drive PoCs/MVPs that demonstrate the value of automation, AI-enabled testing, intelligent tools, and engineering accelerators, and convert validated concepts into scalable programs.
• Drive automation-first and risk-based quality strategies across functional and non-functional testing
• Establish quality gates, dashboards, and KPI reviews; use data to identify risks, remove bottlenecks, and improve quality, speed, predictability, and cost efficiency.
• Influence QE customer team for automation frameworks, test platforms, tools, environments, test data, service virtualization, reporting, and CI/CD integration.
• Influence client decisions through technical credibility, executive communication, business-value articulation, reusable assets, reference architectures, and industry solutions.
• Build and mentor QE test leads, automation engineers, and AI-enabled testing specialists.

Skills

Quality Engineering

Test automation

Test transformation

Technical leadership

QE strategy

AI testing

Pre-sales

Agile

DevSecOps

CI/CD

Service virtualization

Performance testing

Security testing

Observability

Client leadership

Education

Bachelor of Computer Science

Tools

Playwright

Selenium

Cucumber

Rest Assured

Postman

JMeter

LoadRunner

GitHub

Jenkins

DevOps

Rally

Test management

Job description

• 18+ years in Quality Engineering, test automation, test transformation, or technology delivery, including technical leadership of enterprise QA programs preferably in Insurance & financial services
• Deep expertise in Quality engineering strategy, functional and regression testing, test automation, data and ETL testing and QE transformation.
• Working knowledge of tools such as Playwright, Selenium, Cucumber, Rest Assured, Postman, JMeter, LoadRunner, GitHub, Jenkins, DevOps, Rally, and test-management platforms.
• Experience applying AI/GenAI to test design, test-data generation, script creation and maintenance, defect analysis, risk-based testing, intelligent regression, and quality insights.
• Strong pre-sales background, solution design, estimation, proposal defense, presentations, and pursuit-to-delivery execution.
• Strong knowledge of Agile, DevSecOps, CI/CD, shift-left/right, service virtualization, performance, security, accessibility, observability, and production-quality validation.
• Ability to define measurable outcomes using automation coverage, defect leakage, release predictability, cycle time, test effectiveness, productivity, reliability, and business-risk indicators.
• Experience leading globally distributed teams.
• Insurance or Financial Services experience is preferred.
• Core QE expertise to drive end-to-end new business growth and delivery of QE programs.
• Partner and build relationships with client technology leaders, lead strategic pursuits by shaping differentiated solutions, developing estimates and proposals, and presenting solution to customer leaders.
• Drive PoCs/MVPs that demonstrate the value of automation, AI-enabled testing, intelligent tools, and engineering accelerators, and convert validated concepts into scalable programs.
• Drive automation-first and risk-based quality strategies across functional and non-functional testing
• Establish quality gates, dashboards, and KPI reviews; use data to identify risks, remove bottlenecks, and improve quality, speed, predictability, and cost efficiency.
• Influence QE customer team for automation frameworks, test platforms, tools, environments, test data, service virtualization, reporting, and CI/CD integration.
• Influence client decisions through technical credibility, executive communication, business-value articulation, reusable assets, reference architectures, and industry solutions.
• Build and mentor QE test leads, automation engineers, and AI-enabled testing specialists.

Job Description

Must Have Technical/Functional Skills

• 18+ years in Quality Engineering, test automation, test transformation, or technology delivery, including technical leadership of enterprise QA programs preferably in Insurance & financial services
• Deep expertise in Quality engineering strategy, functional and regression testing, test automation, data and ETL testing and QE transformation.
• Working knowledge of tools such as Playwright, Selenium, Cucumber, Rest Assured, Postman, JMeter, LoadRunner, GitHub, Jenkins, DevOps, Rally, and test-management platforms.
• Experience applying AI/GenAI to test design, test-data generation, script creation and maintenance, defect analysis, risk-based testing, intelligent regression, and quality insights.
• Strong pre-sales background, solution design, estimation, proposal defense, presentations, and pursuit-to-delivery execution.
• Strong knowledge of Agile, DevSecOps, CI/CD, shift-left/right, service virtualization, performance, security, accessibility, observability, and production-quality validation.
• Ability to define measurable outcomes using automation coverage, defect leakage, release predictability, cycle time, test effectiveness, productivity, reliability, and business-risk indicators.
• Experience leading globally distributed teams.
• Insurance or Financial Services experience is preferred.
• Core QE expertise to drive end-to-end new business growth and delivery of QE programs.
• Partner and build relationships with client technology leaders, lead strategic pursuits by shaping differentiated solutions, developing estimates and proposals, and presenting solution to customer leaders.
• Drive PoCs/MVPs that demonstrate the value of automation, AI-enabled testing, intelligent tools, and engineering accelerators, and convert validated concepts into scalable programs.
• Drive automation-first and risk-based quality strategies across functional and non-functional testing
• Establish quality gates, dashboards, and KPI reviews; use data to identify risks, remove bottlenecks, and improve quality, speed, predictability, and cost efficiency.
• Influence QE customer team for automation frameworks, test platforms, tools, environments, test data, service virtualization, reporting, and CI/CD integration.
• Influence client decisions through technical credibility, executive communication, business-value articulation, reusable assets, reference architectures, and industry solutions.
• Build and mentor QE test leads, automation engineers, and AI-enabled testing specialists.

Roles & Responsibilities

• Core QE expertise to drive end-to-end new business growth and delivery of QE programs.
• Partner and build relationships with client technology leaders, lead strategic pursuits by shaping differentiated solutions, developing estimates and proposals, and presenting solution to customer leaders.
• Drive PoCs/MVPs that demonstrate the value of automation, AI-enabled testing, intelligent tools, and engineering accelerators, and convert validated concepts into scalable programs.
• Drive automation-first and risk-based quality strategies across functional and non-functional testing
• Establish quality gates, dashboards, and KPI reviews; use data to identify risks, remove bottlenecks, and improve quality, speed, predictability, and cost efficiency.
• Influence QE customer team for automation frameworks, test platforms, tools, environments, test data, service virtualization, reporting, and CI/CD integration.
• Influence client decisions through technical credibility, executive communication, business-value articulation, reusable assets, reference architectures, and industry solutions.
• Build and mentor QE test leads, automation engineers, and AI-enabled testing specialists.

Generic Managerial Skills, If any

• Ability to influence decisions through QE technology expertise and business outcomes.
• Strong communication, presentation skills and stakeholder management.
• Structured problem-solving and talent development.

TCS Employee Benefits Summary

• Discretionary Annual Incentive.
• Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
• Family Support: Maternal & Parental Leaves.
• Insurance Options: Auto & Home Insurance, Identity Theft Protection.
• Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimb ursement.
• Time Off: Vacation, Time Off, Sick Leave & Holidays.
• Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
• Salary Range: $150,000 - $185,000 a year

Qualifications

• BACHELOR OF COMPUTER SCIENCE