Quality Engineer/Shopfloor Support Specialist

Incipio Devices; Huntington (IN); On-site; USD 70,000 - 95,000; Full time

Job summary

Incipio Devices seeks a Quality Engineer / Shopfloor Support Specialist to provide hands-on quality and inspection support across shifts. You will troubleshoot inspection equipment, maintain documentation, and drive product disposition with a focus on metrology and inspection software effectiveness.

You will become the SME for inspection software, train colleagues, and ensure compliance in MRB activities while supporting legacy product documentation and customer history reviews.

Qualifications

• Bachelor of Science in an Engineering discipline required.
• Experience in quality, manufacturing, or process engineering preferred.
• Working knowledge of CMM operation, inspection methods, metrology tools, and quality documentation.
• Ability to troubleshoot inspection equipment and coordinate corrective action.
• Strong attention to detail and accuracy in documentation.
• Effective communication skills to train and support across shifts.
• Medical device manufacturing experience preferred but not required.
• Familiarity with UCC Server and Renishaw products is a plus.
• Experience with High QA inspection software preferred but not required.

Responsibilities

• Provide hands-on quality and inspection support on the shop floor.
• Update inspection paperwork for legacy products as needed.
• Troubleshoot CMM systems and other inspection equipment to support production flow.
• Develop knowledge of UCC Server, Renishaw products, and inspection technologies.
• Support MRB activities daily to move product through disposition and release processes.
• Implement and integrate inspection software into daily quality operations.
• Serve as SME for inspection software and provide training across all three shifts.
• Complete customer Device History Record reviews upon request.
• Maintain the customer complaint log and complete investigation reports on time.

Skills

CMM operation

Inspection methods

Metrology tools

Quality documentation

Troubleshooting inspections

Education

Bachelor's degree in Engineering

Tools

UCC Server

Renishaw products

High QA inspection software

Job description

The Quality Engineer / Shopfloor Support Specialist provides hands‑on support to manufacturing and inspection teams by troubleshooting inspection equipment, maintaining documentation, and supporting product disposition. This role is responsible for helping ensure quality requirements are met across all shifts while driving effective use of inspection software and related tools.

Key Responsibilities

The Quality Engineer / Shopfloor Support Specialist provides hands‑on support to manufacturing and inspection teams by troubleshooting inspection equipment, maintaining documentation, and supporting product disposition. This role is responsible for helping ensure quality requirements are met across all shifts while driving effective use of inspection software and related tools.

Key Responsibilities

• Provide daily quality and inspection support on the shop floor.
• Update inspection paperwork and documentation for legacy products as needed.
• Troubleshoot CMM systems and other inspection equipment to support production flow.
• Develop strong working knowledge of UCC Server, Renishaw products, and related inspection technologies.
• Support MRB activities daily to help move product through disposition and release processes.
• Fully implement and integrate inspection software into daily quality operations.
• Serve as the subject matter expert for inspection software and provide training and support across all three shifts.
• Complete customer Device History Record reviews upon request.
• Maintain the customer complaint log and complete complaint investigation reports accurately and on time.

Qualifications

• Bachelor of Science degree in an Engineering discipline required.
• Experience in quality, manufacturing, or process engineering preferred.
• Working knowledge of CMM operation, inspection methods, metrology tools, and quality documentation.
• Ability to troubleshoot inspection equipment and coordinate effective corrective action.
• Strong attention to detail and ability to manage documentation accurately.
• Effective communication skills with the ability to train and support employees across multiple shifts.
• Medical device manufacturing experience preferred but not required.
• Familiarity with UCC Server and Renishaw products is a plus.
• Experience with High QA inspection software preferred but not required.

Desired Characteristics

• Hands‑on problem solver who is comfortable supporting production issues in real time.
• Organized, accountable, and able to balance urgent shopfloor needs with documentation requirements.
• Collaborative team member who works effectively with Quality, Operations, Engineering, and customer‑facing teams.
• Continuous improvement mindset focused on process consistency, product quality, and customer satisfaction.
• Strong sense of urgency when responding to shopfloor quality or inspection issues.
• Self‑motivated, dependable, and accountable for follow‑through.