Quality Engineer: Root Cause & Process Improvement

WILBERT INC; White Bear Lake (MN); On-site; USD 64,000 - 96,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k matching

Job summary

WILBERT INC, part of Marmon Holdings, seeks a Quality Assurance professional to develop and document product testing and inspection procedures ensuring customer standards. You’ll lead root cause analyses, interpret drawings, perform product testing, and drive continuous improvement within ISO/IATF-certified processes.

Responsibilities include auditing QMS, managing PPAP activity, training staff, and collaborating with customers and suppliers to meet specifications and elevate quality ratings.

Qualifications

• Bachelor’s degree or equivalent experience.
• Experience in LEAN Manufacturing, Six Sigma, ISO, Kaizen and other models.
• Experience in plastics industry preferred and with an automotive supplier preferred.
• All required WilbertU Courses based on job title.

Responsibilities

• Observe and enforce compliance with safety rules and regulations.
• Monitor Plant Intelligence Center to triage quality issues.
• Interact with customers, suppliers, and Wilbert personnel to meet specs.
• Maintain and audit the Quality Management System.
• Monitor and report customer satisfaction data.
• Analyze and document customer complaints/returns.
• Lead cross-functional teams for root-cause analysis.
• Interpret drawings, blueprints, schematics and formulas.
• Perform testing of product and procedures.
• Identify non-conforming material and data.
• Record and analyze test data.
• Present data using charts, graphs and reports.
• Recommend modifications to specs and standards to improve quality.
• Create and implement SPC processes.
• Train associates on Standardized Work and SPC data recording.
• Review and document customer complaints/returns.
• Manage all PPAP activity including gage R&R studies.
• Promote ISO/IATF quality culture.
• Mentor Quality Technicians.

Skills

Customer communication

Statistics

Problem-solving

LEAN Manufacturing

Six Sigma

ISO / IATF compliance

PPAP documentation

Drawings interpretation

Data visualization

Education

Bachelor’s degree or equivalent experience

Tools

Excel

Office software

Job description

WILBERT INC, part of Marmon Holdings, seeks a Quality Assurance professional to develop and document product testing and inspection procedures ensuring customer standards. You’ll lead root cause analyses, interpret drawings, perform product testing, and drive continuous improvement within ISO/IATF-certified processes.

Responsibilities include auditing QMS, managing PPAP activity, training staff, and collaborating with customers and suppliers to meet specifications and elevate quality ratings.