Quality Engineer: Drive Root Cause & Process Improvement

The Atlas Group; Bensalem Township (Bucks County); Hybrid; USD 75,000 - 110,000; Full time

Job summary

The Atlas Group seeks a dedicated Quality Engineer to support and improve product quality across manufacturing processes. You will drive corrective and preventive actions, manage nonconforming materials, and collaborate with customers and suppliers to ensure ISO 9001/AS9100 compliance and continuous improvement.

You will analyze quality data, investigate root causes, and implement effective solutions that enhance product quality and customer satisfaction while working closely with manufacturing,

Qualifications

• Requires a Bachelor's degree in Engineering, Quality, Manufacturing, Industrial Engineering, or related field.
• 3–5+ years in a manufacturing quality environment.
• Experience with ISO 9001 and/or AS9100 quality systems.
• Root cause analysis and corrective action methodologies.
• Ability to read engineering drawings, GD&T, and AS9102 FAI requirements.

Responsibilities

• Monitor manufacturing processes and quality performance to identify trends and risks.
• Use quality tools and statistics to evaluate process capability.
• Lead root cause investigations and corrective actions.
• Support customer and supplier quality initiatives and nonconformance management.
• Create and maintain NCRs, control plans, and quality documentation.

Skills

Root cause analysis

Data analysis

Cross-functional collaboration

Communication

Problem solving

Education

Bachelor's degree in Engineering/Quality/Manufacturing/Industrial Engineering

Tools

ERP/MRP systems

Excel

Inspection tools

Job description

Overview

The Quality Engineer is responsible for supporting and improving product quality throughout the manufacturing process. This role drives corrective and preventive actions, manages nonconforming material activities, supports customer and supplier quality initiatives, and ensures compliance with quality management system requirements. Working closely with manufacturing, engineering, and operations teams, the Quality Engineer analyzes quality data, investigates root causes, and implements effective solutions that improve product quality and customer satisfaction.

Responsibilities

Key Responsibilities

Quality Assurance & Continuous Improvement

• Monitor manufacturing processes and quality performance to identify trends, opportunities for improvement, and potential quality risks.
• Utilize quality tools and statistical methods to evaluate process capability and support continuous improvement initiatives.
• Partner with manufacturing teams to improve product quality, reduce defects, and enhance overall operational effectiveness.

Nonconformance Management & Containment

• Coordinate containment activities for nonconforming materials, including inventory, work-in-process, and finished goods.
• Support disposition of nonconforming material and ensure appropriate corrective actions are implemented.
• Develop and maintain inspection methods and control plans to prevent recurrence of quality issues.

Corrective and Preventive Actions

• Lead root cause investigations and corrective action activities using structured problem-solving methodologies.
• Facilitate implementation and verification of corrective and preventive actions.
• Utilize quality tools such as FMEA, control plans, and inspection plans to improve product and process quality.

Customer & Supplier Quality Support

• Support customer quality concerns, returns, and corrective action requests.
• Work with suppliers to address quality issues and drive corrective actions when necessary.
• Serve as a quality liaison between internal teams, customers, and suppliers.

Quality Systems & Compliance

• Create and maintain Nonconformance Reports (NCRs), corrective actions, and quality system documentation.
• Support Engineering Change Orders (ECOs) and document control activities.
• Participate in internal audits and maintain compliance with ISO 9001, AS9100, and customer-specific requirements.
• Assist with First Article Inspections (FAI) and quality record maintenance.

Shop Floor Support

• Provide day-to-day quality support for manufacturing operations.
• Participate in quality review meetings and present quality performance metrics.
• Assist with inspection activities, product evaluations, and resolution of production quality issues.

Qualifications

Required Qualifications

• Bachelor's degree in Engineering, Quality, Manufacturing, Industrial Engineering, or a related technical field. Equivalent experience may be considered.
• 3-5+ years of experience in a manufacturing quality environment.
• Working knowledge of ISO 9001 and/or AS9100 quality management systems.
• Experience with root cause analysis and corrective action methodologies.
• Ability to interpret engineering drawings, specifications, and GD&T.
• Familiarity with First Article Inspection (AS9102) requirements.
• Experience using precision measuring equipment and inspection tools.
• Proficiency in Microsoft Office applications, particularly Excel.
• Experience with ERP/MRP systems preferred.

Preferred Qualifications

• ASQ Certified Quality Engineer (CQE), Certified Quality Auditor (CQA), or similar certification.
• Experience in aerospace, manufacturing, or regulated industries.
• Knowledge of statistical process control (SPC), PFMEA, and control plan development.

Analytical & Problem-Solving Skills

• Ability to analyze quality data and identify trends, risks, and improvement opportunities.
• Strong root cause analysis and problem-solving skills.
• Ability to make sound decisions based on data and technical information.
• Effective communication and collaboration skills in a cross-functional manufacturing environment.