Quality Engineer: Process Excellence & RCA Lead

iWorkforce Solutions; Houston (TX); On-site; USD 92,000 - 138,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits package

Growth opportunities

Job summary

iWorkforce Solutions is seeking a Quality Engineer to ensure product and process quality, drive continuous improvement, and collaborate with engineering, operations, and suppliers. You will lead investigations, define quality plans, and monitor KPIs to prevent defects and optimize outcomes.

The role requires a mechanical/industrial/electrical engineering background, 2–5+ years in quality disciplines, and experience with AS9100 or QMS.

Qualifications

• Bachelor's degree in Engineering (Mechanical, Industrial, Electrical, or a related field).
• 2–5+ years of experience in quality engineering, manufacturing engineering, or process engineering.
• Strong knowledge of quality tools and methodologies (SPC, FMEA, MSA, control plans, Lean/Six Sigma).
• Experience with AS9100 or other quality management systems (QMS).
• Proficiency with data analysis tools (Excel, Minitab, JMP, or similar).
• Excellent problem-solving, communication, and cross-functional collaboration skills.
• U.S. Citizenship or Permanent Residency is required due to government contract compliance.

Responsibilities

• Develop, implement, and maintain quality assurance processes, procedures, and standards.
• Lead root-cause analysis (RCA) and corrective/preventive action (CAPA) activities using tools such as 5 Whys, Fishbone, and FMEA.
• Perform process capability studies, statistical analysis, and data-driven decision-making to improve product quality.
• Collaborate with design engineering to ensure manufacturability and quality are built into new products (PFMEA, control plans).
• Conduct internal and supplier audits to ensure compliance with AS9100 or other relevant quality standards.
• Develop inspection criteria, test methods, and quality documentation.
• Support production teams with troubleshooting, training, and continuous improvement initiatives.
• Review specifications and customer requirements to ensure ERP systems meet all quality criteria, and handle concession requests.
• Monitor KPIs such as defect rates, yield, scrap, and customer complaints to drive action plans.
• Work with suppliers to resolve quality issues and improve incoming material quality.
• Champion a strong culture of quality across the entire organization.

Skills

SPC

FMEA

MSA

Control plans

Lean/Six Sigma

Problem solving

Communication

Cross-functional collaboration

Education

Bachelor's degree in Engineering

Tools

Excel

Minitab

JMP

Job description

iWorkforce Solutions is seeking a Quality Engineer to ensure product and process quality, drive continuous improvement, and collaborate with engineering, operations, and suppliers. You will lead investigations, define quality plans, and monitor KPIs to prevent defects and optimize outcomes.

The role requires a mechanical/industrial/electrical engineering background, 2–5+ years in quality disciplines, and experience with AS9100 or QMS.