Quality Engineer II - Continuous Improvement & Compliance

Graham Manufacturing; City of Batavia (NY); On-site; USD 80,000 - 110,000; Full time

Job summary

Graham Manufacturing in City of Batavia, NY seeks a Quality Assurance Engineer to ensure product quality and process efficiency across the manufacturing lifecycle. You will develop and implement quality systems, drive continuous improvement, and collaborate with cross-functional teams to meet customer and regulatory requirements.

This role monitors production quality, conducts root cause analysis for non-conformances, leads corrective actions, and supports supplier quality management while

Qualifications

• Bachelor's degree in engineering or related field.
• 3+ years ASME quality experience.
• 5 years on-the-job experience in lieu of formal education.

Responsibilities

• Create and distribute Job Instruction Note Drawing (JIND).
• Create, maintain, and distribute Quality Inspection & Test Plan (ITP).
• Record, monitor, and respond to customer complaints related to quality.
• Support internal and external audits to ensure compliance with QMS and regulatory standards.
• Collaborate with Engineering to ensure quality requirements and processes.
• Lead and document root cause analysis (RCA) for major customer quality issues.
• Create, maintain, and distribute Quality Databooks (product history manual).
• Resolve customer complaints and requests in relation to customer quality requirements.
• Conduct first article inspections (FAI), and final inspections.
• Serve as primary contact for customer quality inquiries, audits, and meetings.
• Facilitate and escort customer and regulatory inspectors during visits.

Skills

MS Office

Strong communication

Detail oriented

Self-starter

Time management

Reading drawings

Education

Bachelor’s Degree in Engineering

Tools

Inspection tools

ERP software

Job description

Graham Manufacturing in City of Batavia, NY seeks a Quality Assurance Engineer to ensure product quality and process efficiency across the manufacturing lifecycle. You will develop and implement quality systems, drive continuous improvement, and collaborate with cross-functional teams to meet customer and regulatory requirements.

This role monitors production quality, conducts root cause analysis for non-conformances, leads corrective actions, and supports supplier quality management while