Quality Engineer I - MedTech, Global Technical Service

Alcon; Lake Forest (CA); On-site; USD 79,900 - 103,400; Full time

Job summary

Alcon is seeking a Quality Engineer I to join the Global Technical Service Quality team in Lake Forest, CA. The role focuses on developing, applying and maintaining quality standards for Technical Services, collaborating with Global Technical Service, Warehousing, Field Service, Clinical Application Specialists, and Equipment manufacturing teams to ensure standards are in place and applied in operational environments.

This position primarily supports Alcon's surgical and diagnostic devices.

Qualifications

• Bachelor's degree in engineering or related field.
• Experience in Quality Engineering or related function.
• Knowledge of quality systems and engineering principles.
• Experience in regulated manufacturing industries is preferred.

Responsibilities

• Support implementation and maintenance of quality processes related to Global Technical Services operations.
• Provide quality support for field service, technical support, and clinical activities by analyzing data to identify trends and improvement opportunities.
• Support product lifecycle activities by providing quality input for serviceability, reliability, and field performance.
• Ensure products meet standards and agency guidelines to deliver exceptional customer experience.
• Drive continuous improvement of Technical Service processes and investigations of quality issues.
• Lead technical investigations and ensure corrective actions comply with standards.
• Develop and implement procedures for inspection and testing of equipment and products.
• Measure key product performance and quality metrics for Global Technical Service.

Skills

Strong analytical and problem solving

Effective written and verbal коммуника

Cross functional collaboration

Quality mindset

Education

Bachelor's degree in engineering

Tools

SAP

PLM

Job description

Alcon is seeking a Quality Engineer I to join the Global Technical Service Quality team in Lake Forest, CA. The role focuses on developing, applying and maintaining quality standards for Technical Services, collaborating with Global Technical Service, Warehousing, Field Service, Clinical Application Specialists, and Equipment manufacturing teams to ensure standards are in place and applied in operational environments.

This position primarily supports Alcon's surgical and diagnostic devices.