Quality Engineer - Food Safety & Data-Driven Improvements

Izzio Bakery; Thornton, Northern (CO, KY); Hybrid; USD 75,000 - 85,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Breadquarters Perks: weekly take-home

Paid time off

Job summary

Izzio Artisan Bakery in Thornton, CO is seeking a Quality Engineer to support the Quality Manager in managing and improving quality and food safety at our sourdough facility. You will focus on customer complaints, data-driven quality improvements, and KPI trending, serving as a technical partner to Operations to drive preventive actions and continuous improvement.

The role emphasizes root-cause analysis, CAPA, and cross-functional collaboration to ensure product quality and consumer

Qualifications

• Bachelor’s degree in food science, food engineering, microbiology, chemical engineering, or related field.
• 2+ years of experience in food manufacturing quality or food safety.
• Experience managing or supporting customer/consumer complaints and investigations.
• Strong data analysis, technical writing, and root-cause problem-solving skills.
• Working knowledge of FSMA, HACCP, GMPs, and GFSI standards.
• Must maintain regular attendance with a flexible schedule including weekends.

Responsibilities

• Serve as primary technical and operational support to the Plant Quality Manager for quality systems execution and daily plant quality activities.
• Assist with program ownership, verification, and continuous improvement of site food safety and quality systems.
• Provide analytical support for management review, customer communications, and audit readiness.
• Act as quality leadership support during investigations, escalations, or Quality Manager absence.
• Own and manage the customer and consumer complaints process for the facility.
• Lead thorough investigations into complaints related to product quality/food safety including sensory, packaging, mold, and foreign material.
• Perform root cause analysis and develop effective corrective and preventive actions (CAPA).
• Partner with Operations, Sanitation, and Supply Chain to address systemic issues.
• Prepare professional, data-driven customer response documentation in collaboration with the Quality Manager.
• Trend complaint data to identify recurring issues and prioritize improvement opportunities.
• Develop, monitor, and maintain quality KPIs and perform trend analysis and statistical evaluation.

Skills

Data analysis

Root-cause analysis

Quality assurance

Regulatory knowledge

Cross-functional collaboration

Education

Bachelor’s degree in food science or related field

Tools

SPC

Quality data visualization tools

Job description

Izzio Artisan Bakery in Thornton, CO is seeking a Quality Engineer to support the Quality Manager in managing and improving quality and food safety at our sourdough facility. You will focus on customer complaints, data-driven quality improvements, and KPI trending, serving as a technical partner to Operations to drive preventive actions and continuous improvement.

The role emphasizes root-cause analysis, CAPA, and cross-functional collaboration to ensure product quality and consumer