Quality Engineer: Field & Warranty Problem Solver

Software Placement Group, SPG; Omaha (NE); On-site; USD 70,000 - 100,000; Full time

Job summary

Industrial Equipment Manufacturer is seeking a Quality Engineer to join a cross‑functional team focused on improving product quality, reducing warranty exposure, and driving continuous improvement across projects and production.

The role blends proactive project quality planning with hands‑on warranty investigation, root cause resolution, and field problem solving. Collaboration across PMO, Engineering, Testing, and Sales is key, with travel up to 40%.

Qualifications

• Bachelor’s degree in Mechanical or Industrial Engineering with related experience.
• Experience with failure analysis and root cause investigation.
• Proficiency with structured problem-solving and quality tools.

Responsibilities

• Monitor warranty process, validate claims, investigate and track costs.
• Lead root cause analysis and containment actions for long-term fixes.
• Conduct teardown analysis of field failures to determine root causes.
• Develop quality plans and CTQ requirements for projects.
• Coordinate with PMO, Engineering, Test Lab, Quality, and Sales.
• Lead 8D, 3L5 Why, and Affinity brainstorming sessions.
• Ensure corrective actions are closed and validated for effectiveness.
• Serve as technical liaison for customers and field teams.
• Develop dashboards for warranty trends and project risks.
• Travel up to 40%.

Skills

Cross-functional leadership

Communication

Interpret engineering drawings

Education

Bachelor’s degree in Mechanical or Industrial Engineering

Tools

8D

A3

CAPA

PFMEA

DFMEA

Control Plans

Inspection Plans

Minitab

SAS JMP

Power BI

Job description

Industrial Equipment Manufacturer is seeking a Quality Engineer to join a cross‑functional team focused on improving product quality, reducing warranty exposure, and driving continuous improvement across projects and production.

The role blends proactive project quality planning with hands‑on warranty investigation, root cause resolution, and field problem solving. Collaboration across PMO, Engineering, Testing, and Sales is key, with travel up to 40%.